Published by Letstrack Limited, United Kingdom on Oct 14, 2024

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Why should I report an Issue with Letstrack?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Letstrack Limited, United Kingdom to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Letstrack

1. Letstrack remains your trusted app for personal and vehicle security, allowing you to track your family, friends, vehicles, and assets easily. • All-in-One Tracking: Track everything in one place. • 150+ Languages: Available in over 150 languages. • Circles Feature: Share your location with family, friends, or work groups, either full-time or time-based. • Innovative Products: Includes Touch tags, Sticker tags, Digi tags, Bluetooth tags, vehicle trackers, and precision personal tracking. • Voice Assistant Integration: Works with Alexa and Siri. • Real-Time Tracking: Instantly check the location of your children and pets (tracking devices available separately). • Multi-Map Views: View real-time locations in various map formats, including satellite. • History View: See your track history and recent movements, perfect for route times and fleet tracking. • Meeting Point Requests: Request meetings with friends and get notifications when they arrive. • Zone Alerts: Set zones to receive notifications when someone enters or leaves. • Business Model: Track employee attendance and sales force in real-time. • Latest GPS Software: Uses the latest GPS location technology. • Web Version Available: Full real-time back-office services online.

2. We are a highly awarded Personal & Vehicle Security Brand, recognized as one of Asia’s 100 Biggest Brands, India’s Greatest Brand – 2019, and Best Vehicle Security Company in Asia by ET Now, among others.

3. Track people, pets, vehicles, and assets all in one place.

4. As a market leader, we have revolutionized how tracking features and services are used in daily life.

5. Our new user interface, designed with input from customers and top designers, is simpler and more convenient.

6. Try the app for free to ensure the safety of your loved ones and assets.

7. Over the past year, we have completely revamped the Letstrack App.

8. Send tracking requests to new contacts, and once accepted, monitor each other in real-time.

Letstrack Customer Insights

1. If something happens to my vehicle, I'll definitely fill a case in the consumer forum.I m using this device from 2020 but from 2022 December the device given false information, wrong notification and wrong GPS location.

2. Attached files option not available other wise I will upload it.Not even a month of use of this device and already having issue of device connection and server error 500 issue is very annoying.

3. Will recommend to all my friends.We have been using the device for 6 months now, understanding their full features took some time because there are so many.

4. Imagine the horror when you have put the vehicle in engine cut off mode, and when you wish to use the vehicle and try to disable engine cut off mode, but there is an internal server error.

5. Worse customer service, maximum time I can see the internal server error.

6. I think, I have wasted my hard-earned money spending on a device like Letstrack.

7. Using the Letstrack device since 2018.

8. The device worked really well for couple of years.

9. Moreover, the app shows that the device into the offline mode.

10. For my car, i applied this software.. now it's one year and 6 month, i didn't see any use.if i check any vedio or something, it's didn't work.

11. However, since 2022, the device or the app has stopped working properly.

Steps to Troubleshoot & Fix Letstrack Issues

1. Fix Letstrack Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Letstrack: Restarting the app will resolve most errors.
  2. Update the Letstrack App. Here is how:
    1. On Android goto PlayStore » Search for "Letstrack" » Open Letstrack » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Letstrack » click "UPDATE".
  3. Clear Letstrack app cache: Clearing cached data will force your app to retrieve the latest data directly from Letstrack servers.
    1. On Android, goto Settings » Apps » Select "Letstrack" » click Storage » click "Clear Cache".
  4. Check Letstrack app permissions. If any of these permissions required to use your device's features are disenabled, Letstrack might not work.
  5. Uninstall and reinstall Letstrack. If nothing else has worked, completely uninstall Letstrack then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Letstrack not working


2. Fix Letstrack Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Letstrack be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Letstrack not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Letstrack may not be able to connect to the Internet when running in the background.

Reported Issues