Contact Papo Town Customer Service

Why should I report an Issue with Papo Town: Ocean Park?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Color Network to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Allowed to play three of the places per day and or like per every 3 hours or something crazy like that and it's not very good it's horrible I think it'd be so much better if you have like let us be able to play all the places for like 30 minutes or like half an hour the only one starPlease make it all free because kid always like to play it.and why you just said get money and buy version,if we pay we dont have the money like kids always dont like playing this game.you just eat my money until it less and less until my money still empty,how to pay.so make it all free now,please make it all!Yes it is fun...but can you make it free its really boring and my little sister keeps begging for money to buy itPurchased the full version and it took the money but did not deliver.

2. Do not buy! Scam!My brother really like this game but you cant even play all rooms You can only play it one times plss fix itI love this game its so fun im 7 years old but im playing a kids game😂😂 and by the way i want new updates in this game its sooo fun!Absolutely amazing! This is my favourite!! Also, can you add the availability too?I love this game and even i dont care about the paying.

3. And even don't care about all of the bayad and things how about the secretI do not like it caus we can oly pay it three times and your games are for for money just woowI like this game cuz its fun for me anyways sometimes im Mad cuz its too.

4. You can search secret things in this game.

1. Fix Papo Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Papo Town: Restarting the app will resolve most errors.
2. Update the Papo Town App. Here is how:
   1. On Android goto PlayStore » Search for "Papo Town" » Open Papo Town: Ocean Park » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Papo Town » click "UPDATE".
3. Clear Papo Town: Ocean Park app cache: Clearing cached data will force your app to retrieve the latest data directly from Papo Town servers.
   1. On Android, goto Settings » Apps » Select "Papo Town: Ocean Park" » click Storage » click "Clear Cache".
4. Check Papo Town app permissions. If any of these permissions required to use your device's features are disenabled, Papo Town might not work.
5. Uninstall and reinstall Papo Town. If nothing else has worked, completely uninstall Papo Town then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Papo Town not working

2. Fix Papo Town Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Papo Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Papo Town not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Papo Town may not be able to connect to the Internet when running in the background.