Contact ownCloud Customer Service

Why should I report an Issue with ownCloud?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ownCloud GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Then good news, because the ownCloud Android App enables you to connect Android devices to a private ownCloud Server running in your data center. ownCloud is open source file sync and share software for everyone from individuals operating the free ownCloud server, to large enterprises and service providers operating under the ownCloud Enterprise Subscription. ownCloud provides a safe, secure and compliant file sync and share solution – on servers you control.

2. Welcome to the ownCloud Android App – Add an ownCloud server, and have your private file sync and share cloud up and running in no time.

3. With the ownCloud Android App you can browse all of your ownCloud synced files, create and edit new files, share these files and folders with co-workers, and keep the contents of those folders in sync across all of your devices.

4. Whether using a mobile device, a desktop, or the web client, ownCloud provides the ability to put the right files in the right hands at the right time on any device in one simple-to-use, secure, private and controlled solution.

5. Simply copy a file into a directory on your server and ownCloud does the rest.

6. Do you need private file sync and share software?

7. After all, with ownCloud, it’s Your Cloud, Your Data, Your Way.

8. Visit us at for more information about ownCloud and the ownCloud Subscriptions.

1. 2) I want to automatically sync multiple folders, not just one camera folder, but that's not an option either.The app works fine as far as connecting to my ownCloud is concerned, however... I particularly liked the option of automatically backing up my photos from my phone to my server.

2. I have a self-hosted OwnCloud server and so far (about a hour) I love it! I am able to log in on the web app, upload and download files, and do everything I'd expect.

3. I think many would appreciate the ability to do incremental backups to sync any files that were changed or are yet to be uploaded from the monitored folder.

4. Adding a way to sync existing files would make my life complete.Great App (and server platform) but still needs work.

5. The file sync or backup works for anything added since I installed the app on my phone, but old files were not automatically backed up.

6. Updated on March 16, 2023: ask me to rate again, and still not able to auto upload.Works as intended.

7. Wish there is an option to automatically upload be your photos and video on WiFiPic/video Can't be instantly uploaded.

8. App requires "retry" continually when uploads of pictures and videos fail (due to leaving wifi, and returning to wifi; it should auto resume!) Don't need to be notified unless it's a permanent failure.

9. I thought that I would set it up to back up over WiFi and when I connect to WiFi, the app will automatically upload all new pics to the server.

10. Very happy with the service itself unfortunately like a lot a reviews auto upload does not work.

11. - Love the app, and server, love having my own data storage privately! Great job everyone, keep it up!I now have it running on a Raspberry pi which works much better than the Windows version I used for several years.

1. Fix ownCloud Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ownCloud: Restarting the app will resolve most errors.
2. Update the ownCloud App. Here is how:
   1. On Android goto PlayStore » Search for "ownCloud" » Open ownCloud » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ownCloud » click "UPDATE".
3. Clear ownCloud app cache: Clearing cached data will force your app to retrieve the latest data directly from ownCloud servers.
   1. On Android, goto Settings » Apps » Select "ownCloud" » click Storage » click "Clear Cache".
4. Check ownCloud app permissions. If any of these permissions required to use your device's features are disenabled, ownCloud might not work.
5. Uninstall and reinstall ownCloud. If nothing else has worked, completely uninstall ownCloud then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ownCloud not working

2. Fix ownCloud Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ownCloud be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ownCloud not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ownCloud may not be able to connect to the Internet when running in the background.