Published by ownCloud GmbH on Oct 29, 2024

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What users are saying

1. 2) I want to automatically sync multiple folders, not just one camera folder, but that's not an option either.The app works fine as far as connecting to my ownCloud is concerned, however... I particularly liked the option of automatically backing up my photos from my phone to my server.

2. I have a self-hosted OwnCloud server and so far (about a hour) I love it! I am able to log in on the web app, upload and download files, and do everything I'd expect.

3. I think many would appreciate the ability to do incremental backups to sync any files that were changed or are yet to be uploaded from the monitored folder.

4. Adding a way to sync existing files would make my life complete.Great App (and server platform) but still needs work.

5. The file sync or backup works for anything added since I installed the app on my phone, but old files were not automatically backed up.

6. Updated on March 16, 2023: ask me to rate again, and still not able to auto upload.Works as intended.

7. Wish there is an option to automatically upload be your photos and video on WiFiPic/video Can't be instantly uploaded.

8. App requires "retry" continually when uploads of pictures and videos fail (due to leaving wifi, and returning to wifi; it should auto resume!) Don't need to be notified unless it's a permanent failure.

9. I thought that I would set it up to back up over WiFi and when I connect to WiFi, the app will automatically upload all new pics to the server.

10. Very happy with the service itself unfortunately like a lot a reviews auto upload does not work.

11. - Love the app, and server, love having my own data storage privately! Great job everyone, keep it up!I now have it running on a Raspberry pi which works much better than the Windows version I used for several years.

Steps to Troubleshoot & Fix ownCloud Issues

1. Fix ownCloud Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ownCloud: Restarting the app will resolve most errors.
  2. Update the ownCloud App. Here is how:
    1. On Android goto PlayStore » Search for "ownCloud" » Open ownCloud » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ownCloud » click "UPDATE".
  3. Clear ownCloud app cache: Clearing cached data will force your app to retrieve the latest data directly from ownCloud servers.
    1. On Android, goto Settings » Apps » Select "ownCloud" » click Storage » click "Clear Cache".
  4. Check ownCloud app permissions. If any of these permissions required to use your device's features are disenabled, ownCloud might not work.
  5. Uninstall and reinstall ownCloud. If nothing else has worked, completely uninstall ownCloud then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ownCloud not working


2. Fix ownCloud Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ownCloud be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ownCloud not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ownCloud may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Rinky Maharjan

I no longer want the subscription. Please help me cancel my free trail.