Published by Overwolf on Jul 12, 2024

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Why should I report an Issue with Stats Royale for Clash Royale?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Overwolf to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Stats Royale for Clash Royale image 1 contact Stats Royale for Clash Royale image 2

Stats Royale Customer Insights

1. Even if something has an 80% win rate that doesn't mean it's good, but if it has an 80% win rate and good using it would be safe to safe the deck is good.I don't know why but from the last week, it takes a long time to retrieve the player data and after waiting... Nothing comes... It shows the data which was loaded previously.

2. Just an idea: 'It would be cool and helpful if there was like a place where you can see what cards pair with eachother or a deck with some strategies you can use for that specific deck.'As you'll read in 50% of reviews, there are way too many invasive ads.

3. This morning I opened the app and clicked on Update profile and after waiting for it to retrieve my payer data, it showed the one which was loaded 2 days ago.

4. The one real complaint that I have is that it does not accurately show the win rate of your decks, so you can't see which ones are most successful.I really like the concept and the design of the app and the main menu's interface.

5. Please fix the issue.Here goes a suggestion: on each season ending, every player above 4000 trophies gets a trophy drop (before the season reset).

6. The only problem I personally have with it is you can't view using for decks which I find helpful with win rate.

7. They should really make a purchasable version add free... Other than that the daily recap is a great feature but I don't receive it everyday for some reasons and it's not possible to look at previous recaps.

8. Anyways, good work on improving the app since the last updates.

9. That's very unfortunate.When I first downloaded this app it was good, but after 3 days it would just freeze when I was opening it.

10. Dropped another star and uninstalled.For what it is the app itself is pretty good, I would actually like to use it more than I do deckshop pro but what kills it for me is the amount of ads in this thing.

11. If you're going to monetize the app at least let me buy it outright so I don't have to see another poorly made ad that I'm forced to watch.The app is helpful and easy to use.

Steps to Troubleshoot & Fix Stats Royale Issues

1. Fix Stats Royale Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Stats Royale: Restarting the app will resolve most errors.
  2. Update the Stats Royale App. Here is how:
    1. On Android goto PlayStore » Search for "Stats Royale" » Open Stats Royale for Clash Royale » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stats Royale » click "UPDATE".
  3. Clear Stats Royale for Clash Royale app cache: Clearing cached data will force your app to retrieve the latest data directly from Stats Royale servers.
    1. On Android, goto Settings » Apps » Select "Stats Royale for Clash Royale" » click Storage » click "Clear Cache".
  4. Check Stats Royale app permissions. If any of these permissions required to use your device's features are disenabled, Stats Royale might not work.
  5. Uninstall and reinstall Stats Royale. If nothing else has worked, completely uninstall Stats Royale then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Stats Royale not working


2. Fix Stats Royale Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Stats Royale be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Stats Royale not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Stats Royale may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Dear Sir, Madam
    I would like to delete my clash royale account and also my stats royale account, because I don't want to play the game anymore, I never want to play it again. It is bad for me and I don't like it. If I see anything on stats royale, I will think back and eventually play again and I want to prevent that. I would love a reaction and If you deleted my clash royale and stats royale account from your database

    Kind regards,
    Eray

    — by Eray 2 years ago

  • I don't want to play clash royale anymore and want my stats gone I dont want to see anything from clash Royale again

    — by Eray 2 years ago