Contact OverDrive Customer Service

Why should I report an Issue with OverDrive?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of OverDrive, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Titles are automatically returned. • Place holds, create wish lists, and return titles easily. • Sync libraries, bookmarks, and recent positions across mobile devices. • A valid account with a participating library, school, or other institution is required. • Each library builds its own collection of titles.

2. Borrow eBooks, audiobooks, and streaming video from your library using OverDrive on your Android device.

3. More than 40,000 libraries worldwide offer titles from OverDrive, so download the app and find your next book today! • No more late fees.

4. Be sure to download Libby, our new, award-winning app to borrow ebooks, audiobooks, and more from your library today!

5. This is the original app by OverDrive.

6. Contact them directly to let them know that you’re using OverDrive and to share any suggestions for books you would like to see them carry.

1. One thing keeps it from a 5-star rating, though - the second my phone connects to a bluetooth speaker (like the headset that I always have around my neck), it automatically starts playing whatever audiobook I am currently listening to.

2. Sometimes I want to stop the book and focus on listening to navigation via Bluetooth, but the book keeps interrupting.This is much better than the confusing Libby app.

3. Number one feature I'd like to have (but haven't been able to find) is to cast the audio to a google home speaker, or a chromecast audio puck.

4. Update:still love Overdrive! Libby not as simple to use.Good audio.

5. Lastly, and this may or may not just be the bluetooth earbuds, but when I pause my current book, then resume it while another audiobook downloads, it will play the new one instead.

6. The one thing I can say about Overdrive is new title recommendations, I feel it needs to be revamped into more title selections.easy to use.

7. For example some times I'm looking at lists of books that are available from a given library and I can't immediately find the filters so that I can filter for audobooks.

8. Second is that after a couple months it stopped playing when my screen turned off, and even will just randomly pause playback.

9. I understand there's the newer app, Libby, which admittedly is flashier and sharper looking, but OverDrive is better.

10. The problem is if I don't have the earbuds in my ears, I don't know it's playing, so the book can run for hours without me listening and then I have to go figure out where I left off, which is infuriating.

11. Next I haven't been able to find a way to renew books I have checked out.

1. Fix OverDrive Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OverDrive: Restarting the app will resolve most errors.
2. Update the OverDrive App. Here is how:
   1. On Android goto PlayStore » Search for "OverDrive" » Open OverDrive » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OverDrive » click "UPDATE".
3. Clear OverDrive app cache: Clearing cached data will force your app to retrieve the latest data directly from OverDrive servers.
   1. On Android, goto Settings » Apps » Select "OverDrive" » click Storage » click "Clear Cache".
4. Check OverDrive app permissions. If any of these permissions required to use your device's features are disenabled, OverDrive might not work.
5. Uninstall and reinstall OverDrive. If nothing else has worked, completely uninstall OverDrive then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OverDrive not working

2. Fix OverDrive Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OverDrive be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OverDrive not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OverDrive may not be able to connect to the Internet when running in the background.