Published by Telefónica Movistar Ecuador

Report an issue with Movistar Empresas.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Movistar Empresas?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Telefónica Movistar Ecuador to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Movistar Empresas Customer Insights

1. It tells me it is not available in my country?!?! We have had Movistar for a month and have no way to pay our bill!!!Good experience of navigationI am happy with my movistar and it's appSencilla, práctica e informativa.

2. I can not download this app.

Steps to Troubleshoot & Fix Movistar Empresas Issues

1. Fix Movistar Empresas Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Movistar Empresas: Restarting the app will resolve most errors.
  2. Update the Movistar Empresas App. Here is how:
    1. On Android goto PlayStore » Search for "Movistar Empresas" » Open Movistar Empresas » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Movistar Empresas » click "UPDATE".
  3. Clear Movistar Empresas app cache: Clearing cached data will force your app to retrieve the latest data directly from Movistar Empresas servers.
    1. On Android, goto Settings » Apps » Select "Movistar Empresas" » click Storage » click "Clear Cache".
  4. Check Movistar Empresas app permissions. If any of these permissions required to use your device's features are disenabled, Movistar Empresas might not work.
  5. Uninstall and reinstall Movistar Empresas. If nothing else has worked, completely uninstall Movistar Empresas then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Movistar Empresas not working


2. Fix Movistar Empresas Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Movistar Empresas be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Movistar Empresas not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Movistar Empresas may not be able to connect to the Internet when running in the background.

Reported Issues