Published by Orange Jordan on Dec 16, 2024

contact Orange Max it - Jordan Chat with our AI-based Orange Max it Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Orange Max it?



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Why chat with our AI Orange Max it Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Orange Max it.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Why everytime should I receive OTP to login app while I am outside country and just need to pay you my invoice! what is the difference for you guys if I am using wifi or mobile data!! why the intermet fibre line is not appearing in the same app of mobile phone.. everytime I use this app I am suffering and I am sure one day will disconnect all orange services because of this app.The application isn't working from 2 months.Wow! nice application Orange.It's not working! Just cashing down over and over.

2. network infrastructure is very bad.I can't help but feel ripped off every time I access this app... I just recharged my minutes 3 days ago... Phone worked for 2 days, I missed a few calls but did not make any.

3. And it doesn't save any card credintials hence; it needs a lot of work to be as smooth and convenient as other apps from other operators.Too bad Too low signal Too low and slow connectionit's been crashing over & over again..not working at all.

4. Still not working after the update 31/3/23It's getting better but, the app doesn't show when your bundles expire and the credit card payment process is lengthy.

5. The doesn't remember the numbers I've paid for or recharged even my own number I have to enter it every time I need to recharge it.

6. I checked my minutes balance only to find that my minute balance is ZERO.honestly it is very bad app, when we talk about big telecom organizations we expect some more professional app.

7. can't access any service where the hell are maintenance.I'm very upset because I can't open the app using WiFi.

8. Tried to contact customer service many times to post acomplaint, no one answers.

9. The Worst mobile network.

10. Day 3, cannot dial out and are not receiving any calls.

11. I get a 0.4 MB download on a 4G network.

Steps to Troubleshoot & Fix Orange Max it Issues

1. Fix Orange Max it Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Orange Max it: Restarting the app will resolve most errors.
  2. Update the Orange Max it App. Here is how:
    1. On Android goto PlayStore » Search for "Orange Max it" » Open Orange Max it - Jordan » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Orange Max it » click "UPDATE".
  3. Clear Orange Max it - Jordan app cache: Clearing cached data will force your app to retrieve the latest data directly from Orange Max it servers.
    1. On Android, goto Settings » Apps » Select "Orange Max it - Jordan" » click Storage » click "Clear Cache".
  4. Check Orange Max it app permissions. If any of these permissions required to use your device's features are disenabled, Orange Max it might not work.
  5. Uninstall and reinstall Orange Max it. If nothing else has worked, completely uninstall Orange Max it then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Orange Max it not working


2. Fix Orange Max it Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Orange Max it be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Orange Max it not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Orange Max it may not be able to connect to the Internet when running in the background.

Reported Issues

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