Published by Orange RD Congo

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Why should I report an Issue with Orange et moi Congo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Orange RD Congo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Orange et moi Congo

1. Dorénavant, vous n'aurez plus à retenir les codes d'accès aux différents services ! - Utilisation : l'application Orange et moi est accessible pour les clients Orange Congo sous couverture réseau mobile Orange ou en WIFI. - Téléchargement : possible en Wifi et gratuit, sous couverture réseau mobile Orange. les coûts de téléchargement sont inclus ou décomptés selon votre offre. - Coûts : la navigation dans l'application est gratuite sur le réseau Orange Congo (hors itinérance localisation des agences et boutiques Orange sur une carte, et accès au site web). Des questions ?

2. - Consulter votre compte en temps réel : minutes, sms, internet...

3. Vous pouvez appeler le service client au 1777.

Orange et moi Congo Customer Insights

1. Sent a message through the help chat... crickets Edit: authentication problems have largely been fixed since my initial reviewA very foresight application, but disappoint you whenever you needed it most.

2. This issue should have been fixed long ago.It's good app but still I can't find language selectionVery bad experience with this app,it's not responding correctlyUseless app.

3. on ne sait pas langue de l'application.U've to reboot the application every moment ... it can't update automaticallyApp r useful but should be light weight.

4. Une application qui a toujours des problèmes techniques et ne passe presque jamais.

5. Hanging and not authenticating of my phone number have become a frequent thing.

6. Even their USSD codes don't work properly.Plz add to English language.

7. This app always claims to encounter a technical error and doesn't work 99% of the timeIt was working quite well until yesterday.

8. Please include eng language alsoUseless app, please upgrade this app.

9. It's had trouble authenticating my phone number.

10. There is no language changing option.

11. we don't know to the app language.

Steps to Troubleshoot & Fix Orange et moi Congo Issues

1. Fix Orange et moi Congo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Orange et moi Congo: Restarting the app will resolve most errors.
  2. Update the Orange et moi Congo App. Here is how:
    1. On Android goto PlayStore » Search for "Orange et moi Congo" » Open Orange et moi Congo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Orange et moi Congo » click "UPDATE".
  3. Clear Orange et moi Congo app cache: Clearing cached data will force your app to retrieve the latest data directly from Orange et moi Congo servers.
    1. On Android, goto Settings » Apps » Select "Orange et moi Congo" » click Storage » click "Clear Cache".
  4. Check Orange et moi Congo app permissions. If any of these permissions required to use your device's features are disenabled, Orange et moi Congo might not work.
  5. Uninstall and reinstall Orange et moi Congo. If nothing else has worked, completely uninstall Orange et moi Congo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Orange et moi Congo not working


2. Fix Orange et moi Congo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Orange et moi Congo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Orange et moi Congo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Orange et moi Congo may not be able to connect to the Internet when running in the background.

Reported Issues