Contact Easy Lens Customer Service

Why should I report an Issue with Easy Lens?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Optimum A.Ş. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Don't download.Cant do basically anything without the free trial, and i tried the country recognition thing it was SO off it said im from united states the most and all other countries it showed, none of them were croatia (my country) shouldnt have expected better anywayIts cost to much money and it doesnt give me a choice by free trail i can deal with ads but it was us to pay for the face scanner of the countries and to pay for the dog translator yo ma se poes my broIt says free trial but you still have to add in your card number, none of the lens are free,it costs to much money the app is a scam don't get it it ridiculous 1 star😑you need the premium thing to do ANYTHING i got this because i thought it would be cute to see what my dog and cats are saying, but i can't see unless I buy the premium, same with translating my face or celebrities.I can't even do nothing on it.

2. What's the point of a Free trail Why did they have it again if it doesn't even work, and you have to have a free trail.I think it's going to be very very fun because my dogs always bark when someone's at the door:)The only add that pops up you can't even get off of no matter how much you refresh the appThis is one bad app i tried it for my dog bella and it wont even let me take a picture or video without this stupid add said pay $15 and it is alot for every week.App is subscription only and has no trial period that is legitimate.

3. I don't click anything and it goes straight to free trial! It just says subscribe now! NO I can deal with ads bro.

4. Just a waste of time.

5. Do not recommend downloading.

1. Fix Easy Lens Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Easy Lens: Restarting the app will resolve most errors.
2. Update the Easy Lens App. Here is how:
   1. On Android goto PlayStore » Search for "Easy Lens" » Open Easy Lens » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Easy Lens » click "UPDATE".
3. Clear Easy Lens app cache: Clearing cached data will force your app to retrieve the latest data directly from Easy Lens servers.
   1. On Android, goto Settings » Apps » Select "Easy Lens" » click Storage » click "Clear Cache".
4. Check Easy Lens app permissions. If any of these permissions required to use your device's features are disenabled, Easy Lens might not work.
5. Uninstall and reinstall Easy Lens. If nothing else has worked, completely uninstall Easy Lens then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Easy Lens not working

2. Fix Easy Lens Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Easy Lens be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Easy Lens not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Easy Lens may not be able to connect to the Internet when running in the background.