Contact NZ Herald News Customer Service

Why should I report an Issue with NZ Herald News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NZME to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Want to know how to save better, protect yourself against financial crime, or how to save costs in the cost of living crisis? All premium.It's basically a good app, but when it asks you to pay for 'Premium' news stories? That's a joke! ALL NEWS is Premium period.a fully up to date herald app still drops key words off the end of sentences of paragraphs... sometimes it's the most important word or 2... so as a user, you're left guessing.

2. now breaks all the rules of good journalism.I've been using this app for a while, and I've noticed a trend that any article that might benefit the reader in any way is a premium article, requiring a paid subscription.

3. I have been in Australia nearly 40 years and it is always good to read well balanced journalism.type of news make it feel more like the publication "Truth" from the 60s 70s etc.

4. would be really good if the herald didn't charge and looked out for their community!!!Every sentence in every article has words cut off.

5. Detracts from the articlesI am a premium subscriber who was on iOS for the last couple of years and have never faced an issue.

6. Also, there is no scroll bar, so you have no idea how far down an article you are.Frequently the last few words at the end of a paragraph are missing.

7. would score higher if this was fixedartciles that should be free... giving financial advice or help with well being.

8. Please fix urgently.One of the better news web sites I read.

9. too little unbiased news lots of catchy headlines with little substance.

10. Very frustrating when I'm paying for the news but unable to get it properly.

11. Also, app reloads frequently; so if you put down your phone and get back to it later, you have to find which article you were reading and how far down.

1. Fix NZ Herald News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NZ Herald News: Restarting the app will resolve most errors.
2. Update the NZ Herald News App. Here is how:
   1. On Android goto PlayStore » Search for "NZ Herald News" » Open NZ Herald News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NZ Herald News » click "UPDATE".
3. Clear NZ Herald News app cache: Clearing cached data will force your app to retrieve the latest data directly from NZ Herald News servers.
   1. On Android, goto Settings » Apps » Select "NZ Herald News" » click Storage » click "Clear Cache".
4. Check NZ Herald News app permissions. If any of these permissions required to use your device's features are disenabled, NZ Herald News might not work.
5. Uninstall and reinstall NZ Herald News. If nothing else has worked, completely uninstall NZ Herald News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NZ Herald News not working

2. Fix NZ Herald News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NZ Herald News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NZ Herald News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NZ Herald News may not be able to connect to the Internet when running in the background.