Published by New York Magazine

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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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What users are saying

1. The app is basically unusable, when you click My Account to log in it takes you to a black screen, rendering the whole thing useless, unless you want to stump up the cost for an individual issue.

2. Add to that I subscribed beginning of March and have yet to receive a hard copy magazine!I purchased the magazine on a 12 week trail 7 weeks ago and as of yet I have been unable to read a single magazine.

3. Uninstalling.Terrible, useless app, can't access my account as it times out, every single time.

4. Not only is the interface almost unusable, it fails to download issues even over a superfast connection.

5. So I contacted them again but no reply this time.My story feed keeps getting frozen and I can't see new content.

6. Judging by all of the other ratings below, this has been an ongoing issue for many months.

7. Once in the issue, you navigate to pages by tapping a sort of tubular bells arrangement at the top of the screen.

8. Prior to the update, the app had been functioning quite well; after a rocky period, numerous bugs had been corrected.

9. The app is also just generally buggy.Difficultly navigating, paid for the new issue and they hide new content even when you pay for it.

10. Since the update, the app has been rendered unusable - shuts down immediately.

11. After 25 years in the business of software design, this is easily the worst I have ever seen, it is all pretty form in place of actually working functionality.

Steps to Troubleshoot & Fix New York Magazine Issues

1. Fix New York Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart New York Magazine: Restarting the app will resolve most errors.
  2. Update the New York Magazine App. Here is how:
    1. On Android goto PlayStore » Search for "New York Magazine" » Open New York Magazine » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for New York Magazine » click "UPDATE".
  3. Clear New York Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from New York Magazine servers.
    1. On Android, goto Settings » Apps » Select "New York Magazine" » click Storage » click "Clear Cache".
  4. Check New York Magazine app permissions. If any of these permissions required to use your device's features are disenabled, New York Magazine might not work.
  5. Uninstall and reinstall New York Magazine. If nothing else has worked, completely uninstall New York Magazine then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing New York Magazine not working


2. Fix New York Magazine Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make New York Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to New York Magazine not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, New York Magazine may not be able to connect to the Internet when running in the background.

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