Published by BAG Convergence Pvt. Ltd.

Report an issue with News24.
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Why should I report an Issue with News24 - Live TV & Breaking News App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BAG Convergence Pvt. Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

News24 Customer Insights

1. whats wrong with it?The show"10 ki discovery" At 10pm has this weird background sound which irritate us personally and that's why I have to learn the news again so installed the app if anyone from news 24 is seeing this stop using that please, thank youThe application does not provide information related to most of the events associated with various subjects.

2. It's not at all a useful application.Data not found on the landing page , there is nothing in the app, it's blank, fix it immediately.Nice news channel... It gives you news based on truth'...! Must watch this news channel for truth and fact..!I have downloaded the app 3/4 days back.

3. Displaying an ad everytime someone clicks on a news item is irritating.I love this channel so was very excited to watch News 24 on my phone whenever I'm not able to watch it on TV.

4. Please rectify the problem soon.App is not working properly 😞😞 When news open after 5 second it's close.

5. Love the app design and layout of news.

6. The application does not have the option for selecting Panjabi language.

7. Please remove it at once.Application is not working in Moto X mobile.

8. Once becomes operative then give 5 star ⭐.After download it was found it is not complete.

9. But those full page ads are annoying and discouraging.

10. When I open the app there's nothing in it it's blank.

11. Why is it put on app store when it is not complete.

Steps to Troubleshoot & Fix News24 Issues

1. Fix News24 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart News24: Restarting the app will resolve most errors.
  2. Update the News24 App. Here is how:
    1. On Android goto PlayStore » Search for "News24" » Open News24 - Live TV & Breaking News App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for News24 » click "UPDATE".
  3. Clear News24 - Live TV & Breaking News App app cache: Clearing cached data will force your app to retrieve the latest data directly from News24 servers.
    1. On Android, goto Settings » Apps » Select "News24 - Live TV & Breaking News App" » click Storage » click "Clear Cache".
  4. Check News24 app permissions. If any of these permissions required to use your device's features are disenabled, News24 might not work.
  5. Uninstall and reinstall News24. If nothing else has worked, completely uninstall News24 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing News24 not working


2. Fix News24 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make News24 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to News24 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, News24 may not be able to connect to the Internet when running in the background.

Reported Issues