Contact WKRG News 5 Customer Service

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1. Sometimes I totally close the app at least 4 times to get to read a important article!!! PLEASE FIX IT!! I made sure I have the latest update on it !!!Way to many notifications about breaking news that's not breaking or even cracked...The news 5 app its ok, you can keep up with whats going on in the city and surrounding areas need to drop some of the commercial, and the news story vidio would load faster thats the reason for 3 starSometimes I see a weird video game with a fish when I use this app on a story.

2. No notification information.Terrible app can't watch live stream because adds lol up across the screen when you hit the x to remove then it stay and says why am I seeing this add....then your stuck with that across the screenSome of the news stories weren't that interesting.

3. I was trying to play the video associated with the story.(Warning)This app will blow your phone up with news breaks like every 15 minutes, it feels like.

4. App icon looks good but navigating within the app was a tad difficultThis allows me to keep up with the news, but allows me to pick and chose what interests me, without having to watch/read everything.

5. not much local,and they send you to much about future TV programs to watch.We need a trusted LOCAL, station.Partial information of what is going on around me.

6. The story today was about a fatal automobile crash they killed three people and injured some kids.

7. And most news for out of town,like Florida.

8. Every thirty minutes notifications alerts that have nothing what I am interested in.

9. Use to be a GREAT APP but lately it doesn't fully load the stories.

10. Thanks but no thanks.Terrible. The app lags so much when navigating.

11. The headline loads but then the refresh symbol just spins and spins.

1. Fix WKRG News 5 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WKRG News 5: Restarting the app will resolve most errors.
2. Update the WKRG News 5 App. Here is how:
   1. On Android goto PlayStore » Search for "WKRG News 5" » Open WKRG News 5 - Mobile Pensacola » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WKRG News 5 » click "UPDATE".
3. Clear WKRG News 5 - Mobile Pensacola app cache: Clearing cached data will force your app to retrieve the latest data directly from WKRG News 5 servers.
   1. On Android, goto Settings » Apps » Select "WKRG News 5 - Mobile Pensacola" » click Storage » click "Clear Cache".
4. Check WKRG News 5 app permissions. If any of these permissions required to use your device's features are disenabled, WKRG News 5 might not work.
5. Uninstall and reinstall WKRG News 5. If nothing else has worked, completely uninstall WKRG News 5 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WKRG News 5 not working

2. Fix WKRG News 5 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WKRG News 5 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WKRG News 5 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WKRG News 5 may not be able to connect to the Internet when running in the background.