Published by Newsy on Oct 7, 2024

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Why chat with our AI Scripps News Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Scripps News.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. What a shame.Newsy is normally a good informative source of news, but I'm forced to give it a 2 star rating because lately it is failing to autoplay properly.

2. Looks like Newsy app needs to be updated to catch up to the newer version android.

3. I'm very happy to see that, even as a video app, it connects to all my Chromecast Audio devices too which is excellent for listening to Newsy throughout the house.

4. At first I thought this app didn't work with Chromecast but I realize now the Chromecast icon will show up AFTER commencing playback of an article.

5. Solid news without the gimmicky theatrics and ugly biases makes this a winner.After install it said it was for an older android.

6. Wish the app was reflective of the quality of the content.I love the content on newsy, wish there was more variety in global issues though.

7. Please fix this and I'll up my rating to the 5 it deserves to have under normal circumstances..This app, even upon first installation, states its an older version and to check for an update (this isn't one I can find).

8. You open an article and start reading without the sound and when the video ends it jumps to the next article before you finish.

9. After installation, while playing a video, will time itself out and phone goes black.

10. Uninstalled.Needs a setting for either videos to not autoplay or barring that, for them to always start muted.

11. The continuous play doesn't work though so I'm knocking off two stars.

Steps to Troubleshoot & Fix Scripps News Issues

1. Fix Scripps News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Scripps News: Restarting the app will resolve most errors.
  2. Update the Scripps News App. Here is how:
    1. On Android goto PlayStore » Search for "Scripps News" » Open Scripps News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Scripps News » click "UPDATE".
  3. Clear Scripps News app cache: Clearing cached data will force your app to retrieve the latest data directly from Scripps News servers.
    1. On Android, goto Settings » Apps » Select "Scripps News" » click Storage » click "Clear Cache".
  4. Check Scripps News app permissions. If any of these permissions required to use your device's features are disenabled, Scripps News might not work.
  5. Uninstall and reinstall Scripps News. If nothing else has worked, completely uninstall Scripps News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Scripps News not working


2. Fix Scripps News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Scripps News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Scripps News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Scripps News may not be able to connect to the Internet when running in the background.

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