Contact News 8 WROC Customer Service

Why chat with our AI News 8 WROC Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of News 8 WROC.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. The app itself is actually a bigger inconvenience to use than the website so why bother? Uninstalling again.I enjoy the app but it doesn't actually play the live news like advertised.

2. Nice to have option to read and/or watch news stories.I can't get this app to work on my samsung tablet.

3. you have to hit each individual video rather then it just play the whole news in one video but otherwise I like the app and the people who deliver us the local news.MUCH better than D&C app.

4. A good way to keep up on what is going on in the area.Good app for local news.

5. Its useless to me if I can read the notification but cant follow the news on the app.

6. Other wise the news is great up to date.Stopped working a while ago.

7. News Broadcasting in Rochester is not good.

8. I think HE'S a few french fries short of a happy meal!! Common sense .Also I'll be watching the weather and realizing its from 2/3 days ago.

9. Still... nothing.So far best local news app I've used.

10. It works after I clear storage, but after that, on launch it just hangs on the logo screen.A Good app.

11. Ads don't freeze app when using & can get around screens to find what you want easily.In injoy watching the weather each day.

1. Fix News 8 WROC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart News 8 WROC: Restarting the app will resolve most errors.
2. Update the News 8 WROC App. Here is how:
   1. On Android goto PlayStore » Search for "News 8 WROC" » Open News 8 WROC » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for News 8 WROC » click "UPDATE".
3. Clear News 8 WROC app cache: Clearing cached data will force your app to retrieve the latest data directly from News 8 WROC servers.
   1. On Android, goto Settings » Apps » Select "News 8 WROC" » click Storage » click "Clear Cache".
4. Check News 8 WROC app permissions. If any of these permissions required to use your device's features are disenabled, News 8 WROC might not work.
5. Uninstall and reinstall News 8 WROC. If nothing else has worked, completely uninstall News 8 WROC then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing News 8 WROC not working

2. Fix News 8 WROC Server issues & Internet Connection

1. Check network connection: An unstable Internet will make News 8 WROC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to News 8 WROC not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, News 8 WROC may not be able to connect to the Internet when running in the background.