Contact Plague Inc Customer Service

Why should I report an Issue with Plague Inc: Scenario Creator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ndemic Creations to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you fix this it's an easy five stars, with an intuitive interface and so many customisable stuff.Hi, I can't update the regular game for some reason i cleared 2 giga bytes for it so please can you help me? I have to say this on here instead of the regular game cuz it says "something went wrong" everytime I try to open the full page.

2. Most of the game feels like a demo, as some features are extremely buggy and softlock the game, little imagination can be put to work by this fact.It's a really great editor for sure, but I do have things that are incredibly annoying and NEED to change.

3. I don't want to have to design it after just vampire or zombie or bacteria, I want to be able to mix vampire travel abilities with the neurax worm template so I can create a game where you win by turning everyone into vampires.

4. Please fix this problem, or I want a refund!!I love this and it is a great thing to go along with the original game.

5. This doesn't appear to affect the already saved copy, as play-tests confirmed, but it does affect the edit mode.I know alot of other reviewers have issues with the app but so far its great.

6. For example there are times when I'll finish writing out the scenario description and move on to writing out pop-up descriptions, only to find my scenario description has been partially erased.

7. (I think it's because I didn't update it) Thank youOne purchase is not enough, to truely enjoy this game you have to buy the expansion package in the base game.

8. Only noticed one bug in Extended Country Description that I can't figure out a way around.Although the app is useful for creating custom plagues, it isn't that great.

9. The developers should give the community scenarios for free with this game instead of with the Zombies and Vampires DLCs, which cost more that this game.

10. Sometimes things that should do 2 things do only 1, but the other stuff needs fixing first.Due to a bug, my scenario data can't save.

11. Also I can't buy any other thing in the full game.

1. Fix Plague Inc Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Plague Inc: Restarting the app will resolve most errors.
2. Update the Plague Inc App. Here is how:
   1. On Android goto PlayStore » Search for "Plague Inc" » Open Plague Inc: Scenario Creator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Plague Inc » click "UPDATE".
3. Clear Plague Inc: Scenario Creator app cache: Clearing cached data will force your app to retrieve the latest data directly from Plague Inc servers.
   1. On Android, goto Settings » Apps » Select "Plague Inc: Scenario Creator" » click Storage » click "Clear Cache".
4. Check Plague Inc app permissions. If any of these permissions required to use your device's features are disenabled, Plague Inc might not work.
5. Uninstall and reinstall Plague Inc. If nothing else has worked, completely uninstall Plague Inc then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Plague Inc not working

2. Fix Plague Inc Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Plague Inc be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Plague Inc not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Plague Inc may not be able to connect to the Internet when running in the background.