Contact WSMV 4 Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. News needs to be in list format right up front.Just like in February 2023, when opening a news story the page in blank, just a white screen.

2. Adds, adds, ADDS!!!! The new app is so cluttered, it's like it is all just hitting you in the face! Picked push notifications, as I utilized with previous app.NOW, it sends off notification sounds! Can't say more no room!!Great app! Love it! Already have an account created.

3. It is a dud! DEFINITELY A HUGE STEP BACKWARDS!!! Maybe two or three!!! The older version opened on current news stories.

4. Please fix this problem.They brought back the solo weather app, but theyvmake you watch insanely long ads before taking you to your news alerts/videos/articles.

5. It's super frustrating when you're clicking on potentially timely news that you want to see right away!It's not News 4!!! It's this app!!! There is no link to be able to ask questions about a problem.

6. Forget about getting the top news stories (local, national, and international) without a painstaking search.

7. I don't like to be an online hater, and I generally try to find a positive way if expressing things in an online forum, but this app really needs to be done away with and replaced with, at the very least, the old app...Nope. Tried this app out again after the update-slick and fancy looking UI, but it's too busy and hard to navigate.

8. It would have been helpful if it could be set for only certain alerts and not every bit of "breaking news".Absolutely horrible now.

9. Too many ads, to many annoying and unimportant notifications that no one cares about, doesn't work properly half the time, and the weather coverage itself has gone down the toilet as well.

10. I have weather alerts from several days..NO way to delete them once you have read them! Older stories I've already read, also NO way to delete, that was same with previous app.

11. Basic functions don't work- I've been trying to repeatedly upload a photo for the Heroes gallery and every bloody photo and video upload link is inactive.

1. Fix WSMV 4 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WSMV 4: Restarting the app will resolve most errors.
2. Update the WSMV 4 App. Here is how:
   1. On Android goto PlayStore » Search for "WSMV 4" » Open WSMV 4 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WSMV 4 » click "UPDATE".
3. Clear WSMV 4 app cache: Clearing cached data will force your app to retrieve the latest data directly from WSMV 4 servers.
   1. On Android, goto Settings » Apps » Select "WSMV 4" » click Storage » click "Clear Cache".
4. Check WSMV 4 app permissions. If any of these permissions required to use your device's features are disenabled, WSMV 4 might not work.
5. Uninstall and reinstall WSMV 4. If nothing else has worked, completely uninstall WSMV 4 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WSMV 4 not working

2. Fix WSMV 4 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WSMV 4 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WSMV 4 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WSMV 4 may not be able to connect to the Internet when running in the background.