Contact WNEM TV5 News Customer Service

Why should I report an Issue with WNEM TV5 News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gray Television, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We have Paramount on Roku so we can atleast watch the news live.App game on for 30 seconds of commercial on live Channel 5 news then 5 minutes of silence at least I'm just burning up my data with no information on the screen it was running but not showing up saying this app is John especially if it shows me just the weather for a 30 second clip and then five minutes of blank I don't know what's wrong with this app but the screen doesn't auto rotate either so I can't put it in a holder it's very hard junk I'm deletingAfter the last update the article descriptions are cut off so you dont know what its fully about until you click on it.

2. Won't make the mistake of installing this a third time.Always enjoy the weekday newscast, morning, noon, evening and night! The entire cast is great! ALL of the meteorologists are very good, understandable and usually accurate! The weekend was once fantastic, but they are slipping somewhat in the news department!! Too many faces and newscasters being used!I dont usually do reviews but I am so beyond FRUSTRATED with the new update to the WNEM app! The 2 biggest frustrations are the fact that when I click on a news article to read it and then go back to continue looking it takes me all the way back to the top of the news feed forcing me to have to scroll down to get back to where I was in the list of news feeds.

3. Call me old fashion but i like to know exactly what the article im clicking on is about before having to click on it.I'm constantly getting notifications of breaking news but when I click nothing happens.

4. I also can not share individual news stories now when I select share on a story it sends the whole list of news feed! Argh!! Fix this plz!Amazing.

5. I mean, why would anyone need a news app to work when massive flooding is occurring.This app isn't very well made when you ask people for help to find somebody a lot of times you only show half the face so how are you supposed to identify anybody.

6. This has me using other news sources until i see the next update to see if this gets fixed.

7. If I go to the app, the breaking news isn't there, but the ads are! They need to find better tech support for this app.

8. Try to watch previous weather forecast and a few minutes into it the playback stops and says continue watching.

9. Now I can't do nothing, guess I will have to go elsewhere to get my news and weather.

10. I think that's an issue too that should be fixed or added to this app so when you're in a certain area you can still get weather alerts.So I deleted this app because its horrible.

11. Click continue watching and it goes to 33% buffering and there it stays.

1. Fix WNEM TV5 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WNEM TV5 News: Restarting the app will resolve most errors.
2. Update the WNEM TV5 News App. Here is how:
   1. On Android goto PlayStore » Search for "WNEM TV5 News" » Open WNEM TV5 News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WNEM TV5 News » click "UPDATE".
3. Clear WNEM TV5 News app cache: Clearing cached data will force your app to retrieve the latest data directly from WNEM TV5 News servers.
   1. On Android, goto Settings » Apps » Select "WNEM TV5 News" » click Storage » click "Clear Cache".
4. Check WNEM TV5 News app permissions. If any of these permissions required to use your device's features are disenabled, WNEM TV5 News might not work.
5. Uninstall and reinstall WNEM TV5 News. If nothing else has worked, completely uninstall WNEM TV5 News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WNEM TV5 News not working

2. Fix WNEM TV5 News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WNEM TV5 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WNEM TV5 News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WNEM TV5 News may not be able to connect to the Internet when running in the background.