Contact KCTV5 News Customer Service

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1. With the new format when you open it and click on weather there is nothing in the forecast page to show estimated snowfall totals.

2. Very disappointing.The app was better when the weather was highlighted.I use this app every day to check out local news and weather.

3. I wouldn't recommend.I started using their stand-alone weather app, but was told it had migrated into their new "news" app.

4. I can't easily view the weather the newest stories are no longer on top and it won't even open the correct story off and on.

5. I kept looking and found that if I went to the contact page at bottom was a 7 day forecast link where I could find this information.

6. I have never reviewed an app but this one is so bad I had to.I appreciate the great news coverage, especially local news.

7. Much better than the "other" prominent local news appHate the new app.

8. I dont want to have to click through a bunch of stuff to get to the 7 day forecast or in this case the 10 day which is not as easy to see the overall forecast for the week as it previously was.

9. Very disappointing.Went from being my favorite KC news app to my least favorite with one update.

10. I use to only use this app for my weather because the other ones so called improved there app also.

11. All I want is the simple layout of the original weather app.

1. Fix KCTV5 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KCTV5 News: Restarting the app will resolve most errors.
2. Update the KCTV5 News App. Here is how:
   1. On Android goto PlayStore » Search for "KCTV5 News" » Open KCTV5 News - Kansas City » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KCTV5 News » click "UPDATE".
3. Clear KCTV5 News - Kansas City app cache: Clearing cached data will force your app to retrieve the latest data directly from KCTV5 News servers.
   1. On Android, goto Settings » Apps » Select "KCTV5 News - Kansas City" » click Storage » click "Clear Cache".
4. Check KCTV5 News app permissions. If any of these permissions required to use your device's features are disenabled, KCTV5 News might not work.
5. Uninstall and reinstall KCTV5 News. If nothing else has worked, completely uninstall KCTV5 News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KCTV5 News not working

2. Fix KCTV5 News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KCTV5 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KCTV5 News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KCTV5 News may not be able to connect to the Internet when running in the background.