Published by Thomas Bucaioni

Report an issue with simpleEMDR.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with simpleEMDR?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Thomas Bucaioni to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About simpleEMDR

1. avec accΓ©lΓ©ration et changement de sens pΓ©riodiques.

simpleEMDR Customer Insights

1. A bounching point to follow with your instructions and no customisation.comfortable to use𝑰𝒕 π’‡π’Šπ’™π’†π’… π’Žπ’š 𝒍𝒆𝒇𝒕 π’π’‘π’•π’Šπ’„ π’†π’šπ’† 𝒑𝒂𝒓𝒕 𝒇𝒐𝒓 𝒐𝒏𝒆 π’“π’†π’‚π’…π’Šπ’π’ˆ π’˜π’‰π’†π’ π’Š 𝒏𝒆𝒆𝒅𝒆𝒅 π’Šπ’• 𝒕𝒐.

2. For this app, I write a file to talk me thru event(s) (w/text to speech in AI Reader) while using this.

3. It's laid some more minor intrusive things to rest but EMDR's best done with a professional.Exactly as described.

4. w/PTSD there are exercises that may be needed before EMDR (write a narrative, etc).

5. So prior to this, I did this w/a counselor; that helps the most.

6. Don't expect miracles with this unless you do those too.

Steps to Troubleshoot & Fix simpleEMDR Issues

1. Fix simpleEMDR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart simpleEMDR: Restarting the app will resolve most errors.
  2. Update the simpleEMDR App. Here is how:
    1. On Android goto PlayStore » Search for "simpleEMDR" » Open simpleEMDR » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for simpleEMDR » click "UPDATE".
  3. Clear simpleEMDR app cache: Clearing cached data will force your app to retrieve the latest data directly from simpleEMDR servers.
    1. On Android, goto Settings » Apps » Select "simpleEMDR" » click Storage » click "Clear Cache".
  4. Check simpleEMDR app permissions. If any of these permissions required to use your device's features are disenabled, simpleEMDR might not work.
  5. Uninstall and reinstall simpleEMDR. If nothing else has worked, completely uninstall simpleEMDR then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing simpleEMDR not working

2. Fix simpleEMDR Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make simpleEMDR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to simpleEMDR not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, simpleEMDR may not be able to connect to the Internet when running in the background.

Reported Issues