Contact El Universal Customer Service

Why chat with our AI El Universal Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of El Universal.
3. Skip support wait times and emailing back and forth. Get help immediately.

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1. Fix El Universal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart El Universal: Restarting the app will resolve most errors.
2. Update the El Universal App. Here is how:
   1. On Android goto PlayStore » Search for "El Universal" » Open El Universal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for El Universal » click "UPDATE".
3. Clear El Universal app cache: Clearing cached data will force your app to retrieve the latest data directly from El Universal servers.
   1. On Android, goto Settings » Apps » Select "El Universal" » click Storage » click "Clear Cache".
4. Check El Universal app permissions. If any of these permissions required to use your device's features are disenabled, El Universal might not work.
5. Uninstall and reinstall El Universal. If nothing else has worked, completely uninstall El Universal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing El Universal not working

2. Fix El Universal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make El Universal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to El Universal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, El Universal may not be able to connect to the Internet when running in the background.