Published by Moon Sugar on Oct 27, 2024

contact ESO Helper Chat with our AI-based ESO Helper Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with ESO Helper?



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Why chat with our AI ESO Helper Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of ESO Helper.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Had to set it up all over again.This app is practical required to keep track of research and horse timers on multiple characters! It also has item set info and all sorts of other stuff that is useful.

2. My characters are whizzing through trait research thanks to the timers, collecting ALL THE LOREBOOKS, and getting achievements I didn't realize existed.

3. Thank you ESO helper!This app has SO much info: maps of every delve and dungeon, skyshards, lorebooks, treasure map and survey locations, sets, mundus stones, every bit of info you need.

4. Plus it keeps track of your all your trait research, including timers for those in progress and marking ones you already have in your bank to research so you can lock them and not forget they're there.

5. A suggestion I had for trait research timers, if its possible, you should put in a function that allows you to "use" a research scroll in the traits menu, not on the item itself.

6. However, one improvement I would like to see is the quest givers added to the maps, because it would be nice to know where to find all the quests just like the other things.Fantastically useful - the maps in particular are a must have when leveling/building a new toon.

7. The only thing I might add would be the option to mark a trait as researchable (or something similar) to indicate that you have an item with that trait, and maybe the option to pay a small fee to remove ads (if possible).

8. You can track recipes, furnishings, traits, styles, and it has references for all skills, mundus stones, alchemy effects, etc, etc.

9. It's incredibly useful to keep track of researched traits so you can keep inventory in check.

10. There are a few things that could be improved and features that could be added (like possibly inventory/currency management and the ability to change the order of characters.

11. Suggested improvements: the ability to toggle the trials you completed would be helpful (like the dungeons).

Steps to Troubleshoot & Fix ESO Helper Issues

1. Fix ESO Helper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ESO Helper: Restarting the app will resolve most errors.
  2. Update the ESO Helper App. Here is how:
    1. On Android goto PlayStore » Search for "ESO Helper" » Open ESO Helper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ESO Helper » click "UPDATE".
  3. Clear ESO Helper app cache: Clearing cached data will force your app to retrieve the latest data directly from ESO Helper servers.
    1. On Android, goto Settings » Apps » Select "ESO Helper" » click Storage » click "Clear Cache".
  4. Check ESO Helper app permissions. If any of these permissions required to use your device's features are disenabled, ESO Helper might not work.
  5. Uninstall and reinstall ESO Helper. If nothing else has worked, completely uninstall ESO Helper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ESO Helper not working


2. Fix ESO Helper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ESO Helper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ESO Helper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ESO Helper may not be able to connect to the Internet when running in the background.

Reported Issues

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