Contact ESO Helper Customer Service

Why should I report an Issue with ESO Helper?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Moon Sugar to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The unofficial companion app that will help you explore The Elder Scrolls: Online world! ► Maps: locations, delves and dungeons, where you can mark achievements: lorebooks, skyshards, group bosses, fishing and other! ► Quests (including daily), where you can mark your completed quests! ► Sets, Skills, Scribing list and their full description. ► Styles and Outfits, where you can mark what you learned! ► Provisioning and Furniture recipes, where you can mark what you learned! ► Crafting and Alchemy Calculator, Glyphs description and Runestone combinations. ► Set timers for Traits and Time Achievements and receive notifications!

2. "ESO Helper" and developer of this app are not affiliated with ZeniMax Online Studios, Bethesda Softworks or other with "The Elder Scrolls: Online" related companies in any way.

3. "The Elder Scrolls: Online" is owned by ZeniMax Online Studios and Bethesda Softworks.

4. Receive notifications when the server is online or offline! ► Name Generator.

5. Keep track of all your timers. ► Server Status in real time.

6. Added 27000 first and last names!

7. The information for this app was taken from the game itself and from a variety of different Internet sources.

1. Had to set it up all over again.This app is practical required to keep track of research and horse timers on multiple characters! It also has item set info and all sorts of other stuff that is useful.

2. My characters are whizzing through trait research thanks to the timers, collecting ALL THE LOREBOOKS, and getting achievements I didn't realize existed.

3. Thank you ESO helper!This app has SO much info: maps of every delve and dungeon, skyshards, lorebooks, treasure map and survey locations, sets, mundus stones, every bit of info you need.

4. Plus it keeps track of your all your trait research, including timers for those in progress and marking ones you already have in your bank to research so you can lock them and not forget they're there.

5. A suggestion I had for trait research timers, if its possible, you should put in a function that allows you to "use" a research scroll in the traits menu, not on the item itself.

6. However, one improvement I would like to see is the quest givers added to the maps, because it would be nice to know where to find all the quests just like the other things.Fantastically useful - the maps in particular are a must have when leveling/building a new toon.

7. The only thing I might add would be the option to mark a trait as researchable (or something similar) to indicate that you have an item with that trait, and maybe the option to pay a small fee to remove ads (if possible).

8. You can track recipes, furnishings, traits, styles, and it has references for all skills, mundus stones, alchemy effects, etc, etc.

9. It's incredibly useful to keep track of researched traits so you can keep inventory in check.

10. There are a few things that could be improved and features that could be added (like possibly inventory/currency management and the ability to change the order of characters.

11. Suggested improvements: the ability to toggle the trials you completed would be helpful (like the dungeons).

1. Fix ESO Helper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ESO Helper: Restarting the app will resolve most errors.
2. Update the ESO Helper App. Here is how:
   1. On Android goto PlayStore » Search for "ESO Helper" » Open ESO Helper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ESO Helper » click "UPDATE".
3. Clear ESO Helper app cache: Clearing cached data will force your app to retrieve the latest data directly from ESO Helper servers.
   1. On Android, goto Settings » Apps » Select "ESO Helper" » click Storage » click "Clear Cache".
4. Check ESO Helper app permissions. If any of these permissions required to use your device's features are disenabled, ESO Helper might not work.
5. Uninstall and reinstall ESO Helper. If nothing else has worked, completely uninstall ESO Helper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ESO Helper not working

2. Fix ESO Helper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ESO Helper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ESO Helper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ESO Helper may not be able to connect to the Internet when running in the background.