Contact Minecraft Education Customer Service

Why chat with our AI Minecraft Education Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Minecraft Education.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Although there might be a little glitch from time to time, I definitely recommend this game for a little educational fun! There are a lot of cool building mini games and experiences.

2. But then the screen goes dark, almost black, and the game just freezes on that screen.

3. In all, 4/5 recommend 👌Great game, just a few bugs... I played this game throught my entire time in Middle School.

4. It went to the "Mojang" red screen like it normally does, but then the screen goes dark, almost black.

5. I tried opening the screen to full screen, but it didn't work.

6. I've checked and, my computer meets the requirements to run Minecraft, IDK whats up.It's a great app and all, like basically every other review said, but I encountered a problem.

7. I have been playing this game for about three years and haven't experienced any major problems or glitches.

8. I'm having the same issues as other users in the loading screen.

9. Very fun! A great free educational alternative to the original minecraft.

10. I had some great times with Minecraft Edu, but sadly, in the recent updates, the app stopped running on Chromebook.

11. I've tried to delete it then download it back again, but It still didn't work.

1. Fix Minecraft Education Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Minecraft Education: Restarting the app will resolve most errors.
2. Update the Minecraft Education App. Here is how:
   1. On Android goto PlayStore » Search for "Minecraft Education" » Open Minecraft Education » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Minecraft Education » click "UPDATE".
3. Clear Minecraft Education app cache: Clearing cached data will force your app to retrieve the latest data directly from Minecraft Education servers.
   1. On Android, goto Settings » Apps » Select "Minecraft Education" » click Storage » click "Clear Cache".
4. Check Minecraft Education app permissions. If any of these permissions required to use your device's features are disenabled, Minecraft Education might not work.
5. Uninstall and reinstall Minecraft Education. If nothing else has worked, completely uninstall Minecraft Education then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Minecraft Education not working

2. Fix Minecraft Education Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Minecraft Education be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Minecraft Education not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Minecraft Education may not be able to connect to the Internet when running in the background.