Published by Webtechlp

Report an issue with Jet VPN.
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Why should I report an Issue with Jet VPN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Webtechlp to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Jet VPN Customer Insights

1. Fake VPNThare is a problem in the jet vpn we can,t connect any server...no server sowing in the app we are from Bangladesh and we are faceing this problem please make sure that your fix this problem as soon as possible🙏🙏This is Worst vpn app I have used.

2. But after updating, it is hard to connect and always disconnected.It works well actually.. I used to connect India server but just now lost connection and check there's no longer India server available.

3. Can u fix it?What is happening? Does not work any more? It says update the app but no update available? It worked fine but suddenly it stop working.It used to work.

4. The version can't open server page.

5. Now Its showing only two location and need fix random disconnect problem too.Please fix the issue of locations.

6. it starts in auto connect & the keeps flashing on & off when you open it.

7. I badly want to use the vpn of india but it's been a month there is only the Canada vpn available.

8. It just load the page and not get connected to the server.

9. totally impractical, useless, and annoying.The older version worked well.

10. Only left Hong Kong and Germany.

11. Please fix it asap I begVPN is good and all, but a few days ago all servers just disappeared.

Steps to Troubleshoot & Fix Jet VPN Issues

1. Fix Jet VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jet VPN: Restarting the app will resolve most errors.
  2. Update the Jet VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Jet VPN" » Open Jet VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jet VPN » click "UPDATE".
  3. Clear Jet VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Jet VPN servers.
    1. On Android, goto Settings » Apps » Select "Jet VPN" » click Storage » click "Clear Cache".
  4. Check Jet VPN app permissions. If any of these permissions required to use your device's features are disenabled, Jet VPN might not work.
  5. Uninstall and reinstall Jet VPN. If nothing else has worked, completely uninstall Jet VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jet VPN not working


2. Fix Jet VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jet VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jet VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jet VPN may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Thanks

    — by Baja 2 years ago

  • I keep being told I don’t have a subscription when I do

    — by Octavia Egan 2 years ago