Contact Jenkins Customer Service

Why should I report an Issue with Jenkins?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MobiLab Solutions GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Native Jenkins Client for Android is one of the best Jenkins CI client.

2. We don’t provide any support for this App anymore.

3. Its simple design, as well as feature richness, make it the perfect companion for your Jenkins server.

1. It times out listing jobs (we have hundreds of jobs), it doesn't even show all the jobs currently building, it doesn't seem to handle folders (found some PR build and was hoping to browse back to the mutibranch pipeline folder, but there's no folder breadcrumb or anything).

2. 😒I can't get past the "Create an Account" screen, I enter the URL for my jenkins server, username and password and select https, when I tap on the "Create Account" button, I get a red banner stating: "Something Failed! Please confirm that you filled the above fields correctly" Does not provide feedback on what field is causing the issue.

3. This works fine in a mobile browser.Great. Some views are showing jobs which do not belong to them.

4. When I click on a Folder to access to subfolders or jobs, I have to click "refresh" to view them (they don't load by default).

5. Great job on the update.Nice looking app, but when I try to start a build that prompts for a text input parameter, the app gives me no way to input anything.

6. 😀 I'd love to be able to filter build results by failing tests only and set notifications up so I get pinged if a build fails.I don't understand how this has such good ratings.

7. We have a lot of jobs and views, so it takes a few scrolls to get where you want.

8. So, I can't start any jobs because they all require a text input.

9. We have got a lot of jobs and it is hard to find the one you want particularly if you are usually going back to the same ones.

10. Pull to refresh on views is pretty standard A way to filter test resultsHi, The app is marvelous though it needs some attention.

11. I always get a 404 error on my jobs, although I can see the queue and other components.

1. Fix Jenkins Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jenkins: Restarting the app will resolve most errors.
2. Update the Jenkins App. Here is how:
   1. On Android goto PlayStore » Search for "Jenkins" » Open Jenkins » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jenkins » click "UPDATE".
3. Clear Jenkins app cache: Clearing cached data will force your app to retrieve the latest data directly from Jenkins servers.
   1. On Android, goto Settings » Apps » Select "Jenkins" » click Storage » click "Clear Cache".
4. Check Jenkins app permissions. If any of these permissions required to use your device's features are disenabled, Jenkins might not work.
5. Uninstall and reinstall Jenkins. If nothing else has worked, completely uninstall Jenkins then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jenkins not working

2. Fix Jenkins Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jenkins be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jenkins not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jenkins may not be able to connect to the Internet when running in the background.