Contact Local 3 News Customer Service

Why chat with our AI Local 3 News Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Local 3 News.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Channel 9 has a better app I can use.The app usually does not take you to the correct article when you click on on a notification, and often times you can't even find the article mentioned in the notification yet there are a lot of really old news once in the app.

2. I downloaded both but one downloads as channel 3 news and the other is local 3 weather.

3. Very glitchy as well, doesn't open what's been clicked most of the time or you click and it won't actually go through for a few moments.more trouble than it's worth.When this was WRCB, it was a news source that I could depend on.

4. It would be so much easier to find the apps if they were the both either local 3 or channel 3.Horrible - Horrible - Horrible Your app hardly ever works, it needs updates...your notifications go off and then the story never appears in the app until a day to maybe 3 days later.

5. I am very disappointed and will be looking for another source with a decent mix of local and national news.Nice app.

6. The only improvement would be to have this and your weather app with the same name, i.e. local 3 news and local 3 weather.

7. I now read another local news app solely because of these commercials.

8. About ready to uninstall the wrcb news app for the same reason.App is ok but the live broadcast is pitiful.

9. And it's full of ads All they want to give is local news.

10. You use to get Alabama, Georgia, and Tennessee news plus political, national, entertainment, and health news.

11. Samsung Galaxy S7 w latest updates.I am so frustrated with breaking news alerts.

1. Fix Local 3 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Local 3 News: Restarting the app will resolve most errors.
2. Update the Local 3 News App. Here is how:
   1. On Android goto PlayStore » Search for "Local 3 News" » Open Local 3 News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Local 3 News » click "UPDATE".
3. Clear Local 3 News app cache: Clearing cached data will force your app to retrieve the latest data directly from Local 3 News servers.
   1. On Android, goto Settings » Apps » Select "Local 3 News" » click Storage » click "Clear Cache".
4. Check Local 3 News app permissions. If any of these permissions required to use your device's features are disenabled, Local 3 News might not work.
5. Uninstall and reinstall Local 3 News. If nothing else has worked, completely uninstall Local 3 News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Local 3 News not working

2. Fix Local 3 News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Local 3 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Local 3 News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Local 3 News may not be able to connect to the Internet when running in the background.