Published by Milwaukee Tool on Nov 15, 2024

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Why should I report an Issue with Milwaukee® ONE-KEY™?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Milwaukee Tool to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Milwaukee® ONE-KEY™

1. Combining a free-to-use inventory program with the industry’s smartest tools, ONE-KEY™ provides a new level of control and access to information that will revolutionize the way work gets done.

2. Any ONE-KEY™ app will automatically keep records of the last time it was within 100ft of your ONE-KEY™ enabled tools, allowing you to pinpoint missing items quickly.

3. If your tool is lost or stolen, render it useless by sending a remote shut-down command to the tool for the next time it comes within range of any open ONE-KEY™ app.

4. Introducing ONE-KEY™, the first digital platform for tools and equipment.

5. Protect your ONE-KEY™ enabled tool by locking it out whenever it’s not in use.

6. Snap receipts, log purchase info, set up service reminders, and assign tools out to your employees.

7. Pull reports on recent spend, run inventory audits, even see the cradle-to-grave story of any item in your inventory.

8. Keep the important information right at your fingertips.

9. Manage your equipment down to the project level.

10. Keep a virtual eye on your things when you can’t.

11. Need to set some boundaries for the guys in the field?

Milwaukee Customer Insights

1. As they are brought back in I can see who treats the tools as tools necessary to do the tasks at hand and those who tend to just toss them around with little regard accountabilityI spend way too much time researching things before I drive in.

2. Frustratingly stupidly designed app.I've have issues every once in a while, the One-key support is phenomenal! Tool tracking, Android is the enemy, it will time out the app and mess things up.

3. I have a lot of tools that I would like to keep track of.It's good to have my tools Serial # and pictures incase of theft or accidents causing loses so they can be replaced.

4. Not having to worry about over torquing lugs is freaking awesome! I can't wait to buy more one key tools.Where to start... can't add new tools to inventory, one key or otherwise.

5. Took some time setting up the tools I currently have and remembering to add the new ones may ne a struggle, but overall really happy with the program.

6. Tool optimization, This is tool specific, some tools only track or lock out, some of it is useless, and some will be setups are fantastic.

7. Every time I restart my phone, "Optimized tool tracking is enabled" notification just stuck on my phone.

8. Can't connect to available inventory, some tools say that they are in a different inventory.

9. Being able to assign tools to a group or person in a group breeds accountability.

10. Every time I restart my phone... Tracking permission notification is stuck on my screen.

11. Inventory is a breeze with One-key due added barcode function.

Steps to Troubleshoot & Fix Milwaukee Issues

1. Fix Milwaukee Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Milwaukee: Restarting the app will resolve most errors.
  2. Update the Milwaukee App. Here is how:
    1. On Android goto PlayStore » Search for "Milwaukee" » Open Milwaukee® ONE-KEY™ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Milwaukee » click "UPDATE".
  3. Clear Milwaukee® ONE-KEY™ app cache: Clearing cached data will force your app to retrieve the latest data directly from Milwaukee servers.
    1. On Android, goto Settings » Apps » Select "Milwaukee® ONE-KEY™" » click Storage » click "Clear Cache".
  4. Check Milwaukee app permissions. If any of these permissions required to use your device's features are disenabled, Milwaukee might not work.
  5. Uninstall and reinstall Milwaukee. If nothing else has worked, completely uninstall Milwaukee then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Milwaukee not working


2. Fix Milwaukee Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Milwaukee be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Milwaukee not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Milwaukee may not be able to connect to the Internet when running in the background.

Reported Issues