Published by Milwaukee Tool on Nov 15, 2024

contact Milwaukee® ONE-KEY™ Chat with our AI-based Milwaukee Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Milwaukee?



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Why chat with our AI Milwaukee Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Milwaukee.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. As they are brought back in I can see who treats the tools as tools necessary to do the tasks at hand and those who tend to just toss them around with little regard accountabilityI spend way too much time researching things before I drive in.

2. Frustratingly stupidly designed app.I've have issues every once in a while, the One-key support is phenomenal! Tool tracking, Android is the enemy, it will time out the app and mess things up.

3. I have a lot of tools that I would like to keep track of.It's good to have my tools Serial # and pictures incase of theft or accidents causing loses so they can be replaced.

4. Not having to worry about over torquing lugs is freaking awesome! I can't wait to buy more one key tools.Where to start... can't add new tools to inventory, one key or otherwise.

5. Took some time setting up the tools I currently have and remembering to add the new ones may ne a struggle, but overall really happy with the program.

6. Tool optimization, This is tool specific, some tools only track or lock out, some of it is useless, and some will be setups are fantastic.

7. Every time I restart my phone, "Optimized tool tracking is enabled" notification just stuck on my phone.

8. Can't connect to available inventory, some tools say that they are in a different inventory.

9. Being able to assign tools to a group or person in a group breeds accountability.

10. Every time I restart my phone... Tracking permission notification is stuck on my screen.

11. Inventory is a breeze with One-key due added barcode function.

Steps to Troubleshoot & Fix Milwaukee Issues

1. Fix Milwaukee Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Milwaukee: Restarting the app will resolve most errors.
  2. Update the Milwaukee App. Here is how:
    1. On Android goto PlayStore » Search for "Milwaukee" » Open Milwaukee® ONE-KEY™ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Milwaukee » click "UPDATE".
  3. Clear Milwaukee® ONE-KEY™ app cache: Clearing cached data will force your app to retrieve the latest data directly from Milwaukee servers.
    1. On Android, goto Settings » Apps » Select "Milwaukee® ONE-KEY™" » click Storage » click "Clear Cache".
  4. Check Milwaukee app permissions. If any of these permissions required to use your device's features are disenabled, Milwaukee might not work.
  5. Uninstall and reinstall Milwaukee. If nothing else has worked, completely uninstall Milwaukee then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Milwaukee not working


2. Fix Milwaukee Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Milwaukee be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Milwaukee not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Milwaukee may not be able to connect to the Internet when running in the background.

Reported Issues

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