Contact Docs Viewer Customer Service

Why should I report an Issue with Docs Viewer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Melting Source to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Docs Viewer allows you to quickly view documents on Android, including PDFs and Microsoft Office Files.

2. An internet connection is required. • Microsoft Office Word, Excel, PowerPoint (. DOC, . XLS, . PPT, . PPS, . DOCX, . XLSX, . PPTX, . • OpenOffice/StarOffice Writer, Calc, Impress, Draw (. SXW, . SXC, . SXI, . SXD, . SDW, . SDC, . SDD, . • OpenDocument Text, Spreadsheet, Presentation, Graphics (. ODT, . ODS, . ODP, . • WPS Office Writer, Presentation, Spreadsheet (. WPS, . DPS, . • Apple iWork Pages, Numbers, Keynote (. PAGES, . NUMBERS, . • Text files (. TXT, . JS, . CSS, . XML, . JAVA, . • Joint Photographic Experts Group 2000 (. JPEG, . JPG, . JPE, . JP2, . • Microsoft Bitmap, Icon, Cursor (. BMP, . DIB, . ICO, . • Portable Anymap (. PBM, . PGM, . PPM, . PAM, . • Raw Photo (. ARW, . CR2, . CRW, . DCR, . ERF, . MOS, . MRW, . NEF, . NRW, . ORF, . PEF, . RAF, . RW2, . RWL, . SRW, . X3F, . • Microsoft Windows, Enhanced Metafile (. WMF, .

1. Until then, I'll have to find other options as I work with multiple versions of the same documents and I need to make sure that I am viewing the right version of my documents and that everything is in place.

2. But then I try to open with other apps and every other app can recognize document.Suddenly stopped supporting excel files which caused me to lose a couple hours of work.

3. Will probably upgrade to the pro version if testing continues to impress.The view of the content from docx Documents is not distributed the same way as on the original document, if you could fix this, I may even get the free add version.

4. Other than that, thank you for this great little app!Great, simple alternative to the major ones which are maily robust and take up too much space! It does the job just fine as a viewer for so many formats.

5. It is great unlike other programs I have been able to view every attachment no matter the format.

6. I know it is only a viewer but would really like to be able to delete downloaded attachment after I have finished with it and to be able to view online would also be helpful instead of having to download firstImpressed.

7. The only tiny suggestion I have is to provide an option to view multiple documents at once as different tabs, and the option to switch between the tabs since some situations call for that.

8. "Docs viewer" was so great, but ending the support of excel files killed it.

9. Pathetically enough, no other app in this play store offers a reader that has something as simple as a search option that recognizes áćçěňťëď letters.

10. If a viewer doesn't show me the document 100% as it is, then it's a "no" for me.The form is so long, and I had to keep logging into it.

11. Desperate to save the work day, I had to download a pirated apk of an office viewer that I installed even tho I scanned it and it has a trojan.

1. Fix Docs Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Docs Viewer: Restarting the app will resolve most errors.
2. Update the Docs Viewer App. Here is how:
   1. On Android goto PlayStore » Search for "Docs Viewer" » Open Docs Viewer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Docs Viewer » click "UPDATE".
3. Clear Docs Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from Docs Viewer servers.
   1. On Android, goto Settings » Apps » Select "Docs Viewer" » click Storage » click "Clear Cache".
4. Check Docs Viewer app permissions. If any of these permissions required to use your device's features are disenabled, Docs Viewer might not work.
5. Uninstall and reinstall Docs Viewer. If nothing else has worked, completely uninstall Docs Viewer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Docs Viewer not working

2. Fix Docs Viewer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Docs Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Docs Viewer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Docs Viewer may not be able to connect to the Internet when running in the background.