Contact Melon Customer Service

Why should I report an Issue with Melon?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Melon Technologies to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also when selecting filter it will deduct coin even if no one found this is cheating and scamI voted this 4 starts cause I love the app and it's a great way to meet people but one downside about it is that there is so many older people who show their private parts and I don't like that I'm very disappointed that I can't find a good guy that won't show anything but on the good hand it's better when u do cause they are very gorgeous I mostly recommend this app for people to make friends and meet new people it builds my confidence XxxAbsolutely disgusting app I thought it was music app.. please tell me how I can deactivate and have nothing ever to do with this app again .. Tried to email the email does not exist...REMOVE MY ACCOUNT PLEASE...Was banned permanently and with 11847 tokens that I paid for and cant ever use them and no reply on getting a refund,this app steals from you and wont g...

2. For that I ain't gonna give more than a damn star... am disappointed at you guys... Damn it!I have question why this app taking so long to connect with someone sometimes it's takes 10 minutes to connect with someone...kindly answerGreat when it works, Usually very laggy, Freezes up and loss of controls, And not many real females on here,seems to be a lot of guys pretending to be women,Great app! A variety of people to interact with and if you don't like what you see, skip.Cheating paid version.

3. The app is great but there are so many perverts here like u just connect with someone and (mostly) he just show up naked doing "things" and please remove this "end chat after 5 s" if someone is naked i want immeditely to end the chat not after 5 seconds and yeah you can't actually mute someone while "chatting" although you mute all the ringtones and notifications and media and system... you can still hear "the other side"This would have been a great app if talking to someone wasn't monitized.

4. I Paid to filter but it dose not let you see all female or male because people who use it for free selected everyone so that the app will only show those that paid.

5. I tried to search for someone in the recommend list and they didn't show up in the search list.

6. If you guys would not Abolish such weird stuff, like in the next few days, I promise to delete this app.

7. I mean why the heck would one have to pay even a dime just to talk to someone.

1. Fix Melon Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Melon: Restarting the app will resolve most errors.
2. Update the Melon App. Here is how:
   1. On Android goto PlayStore » Search for "Melon" » Open Melon » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Melon » click "UPDATE".
3. Clear Melon app cache: Clearing cached data will force your app to retrieve the latest data directly from Melon servers.
   1. On Android, goto Settings » Apps » Select "Melon" » click Storage » click "Clear Cache".
4. Check Melon app permissions. If any of these permissions required to use your device's features are disenabled, Melon might not work.
5. Uninstall and reinstall Melon. If nothing else has worked, completely uninstall Melon then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Melon not working

2. Fix Melon Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Melon be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Melon not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Melon may not be able to connect to the Internet when running in the background.