Published by Manuel Maly

contact HN - Hacker News Reader Chat with our AI-based HN Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with HN?



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Why chat with our AI HN Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of HN.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. For me HN is the best and most usable Hacker News reader there is.I really liked the minimalist app but seems like it hasn't been updated since 2016, and this week it just stopped working completely.This is one of the best apps to read tech news and to watch techbros circlejerk each other in their natural environment.Very informative.

2. A little lack luster on the design side, but i get it, it's an informative app, not a game that's supposed to keep you captivated due to all the graphics.The off-white backend is eye burning and I'm unable to use it.

3. What would make it great is the addition of a sub menu so we could choose to view New by default, instead of just the plain Popular posts.Minimalist beyond the point of Frustration.

4. It is a very meh app in a fussy not friendly sort of way.[Edited] Thanks Manuel and the open source community for fixing the issue on short notice! The app works fine again.

5. Otherwise, works well.The site does not respect accessibility settings and it's reached the point that it's unreadable on my phone.

6. Seems to be a pretty informative app, and its got tons of topics that I'm interested in.

7. You can't comment, only get a small view of HN, can't see what you voted on, interface is slow to respond.

8. I was just about to start working on this app, but thankfully, someone already took care of it for me.A good app.

9. Love it.After last update, threads don't display, only the articles.

10. Please let me set plain white or a dark theme.

11. The app is so limited in what it can do that it hurts the overall experience.

Steps to Troubleshoot & Fix HN Issues

1. Fix HN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HN: Restarting the app will resolve most errors.
  2. Update the HN App. Here is how:
    1. On Android goto PlayStore » Search for "HN" » Open HN - Hacker News Reader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HN » click "UPDATE".
  3. Clear HN - Hacker News Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from HN servers.
    1. On Android, goto Settings » Apps » Select "HN - Hacker News Reader" » click Storage » click "Clear Cache".
  4. Check HN app permissions. If any of these permissions required to use your device's features are disenabled, HN might not work.
  5. Uninstall and reinstall HN. If nothing else has worked, completely uninstall HN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HN not working


2. Fix HN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HN may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!