Contact HN Customer Service

Why should I report an Issue with HN - Hacker News Reader?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Manuel Maly to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Finally, a reliable Hacker News reader with a focus on design & usability! It's also open-source. • Upvote stories (long-press on story) and comments (long-press on comment). • Share the article's URL to your installed apps (Instapaper, Pocket, Twitter,...

2. Please report any issues to me via Twitter (@manuelmaly) or via mail (link is below).

1. For me HN is the best and most usable Hacker News reader there is.I really liked the minimalist app but seems like it hasn't been updated since 2016, and this week it just stopped working completely.This is one of the best apps to read tech news and to watch techbros circlejerk each other in their natural environment.Very informative.

2. A little lack luster on the design side, but i get it, it's an informative app, not a game that's supposed to keep you captivated due to all the graphics.The off-white backend is eye burning and I'm unable to use it.

3. What would make it great is the addition of a sub menu so we could choose to view New by default, instead of just the plain Popular posts.Minimalist beyond the point of Frustration.

4. It is a very meh app in a fussy not friendly sort of way.[Edited] Thanks Manuel and the open source community for fixing the issue on short notice! The app works fine again.

5. Otherwise, works well.The site does not respect accessibility settings and it's reached the point that it's unreadable on my phone.

6. Seems to be a pretty informative app, and its got tons of topics that I'm interested in.

7. You can't comment, only get a small view of HN, can't see what you voted on, interface is slow to respond.

8. I was just about to start working on this app, but thankfully, someone already took care of it for me.A good app.

9. Love it.After last update, threads don't display, only the articles.

10. Please let me set plain white or a dark theme.

11. The app is so limited in what it can do that it hurts the overall experience.

1. Fix HN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HN: Restarting the app will resolve most errors.
2. Update the HN App. Here is how:
   1. On Android goto PlayStore » Search for "HN" » Open HN - Hacker News Reader » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HN » click "UPDATE".
3. Clear HN - Hacker News Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from HN servers.
   1. On Android, goto Settings » Apps » Select "HN - Hacker News Reader" » click Storage » click "Clear Cache".
4. Check HN app permissions. If any of these permissions required to use your device's features are disenabled, HN might not work.
5. Uninstall and reinstall HN. If nothing else has worked, completely uninstall HN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HN not working

2. Fix HN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HN may not be able to connect to the Internet when running in the background.