Contact The Moon Calendar Customer Service

Why should I report an Issue with The Moon Calendar?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Laura Haworth to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Widget also seems to be 1/3 of the screen space it's taking up? Love the recipes and instructions and overall look though! Not as detailed as other moon apps but I love that it takes my chart into account in the horoscopes section, and the calendar and to do list integration is a nice touch.The app has a great premise, but some features don't feel very polished.

2. at first it would crash when I logged in, then it wouldn't even open, and now it can't even be installed on my phone (I had tried uninstalling and reinstalling.) The app itself is beautiful, I wish I could use it.Edit: I figured out the issues that were causing me enough trouble to leave a bad review, but they don't make any sense (like journal ideas won't work until I close and reopen the app several times, journal entries won't save until I have fingerprint set up on my phone).

3. The formatting in the journal could use some work, maybe provide the option to change the background color of the journal, the stark white is a bit unpleasant.

4. The fingerprint notification pops up EVERY TIME I go to the journal, even though my phone doesn't have a fingerprint capability.This is the only app I haven't removed from my phone at one point or another.

5. It also has a discreet cycle tracker in the journal section for womb-bearing people!I love this app! It's exactly what I've been looking for, I even paid for the yearly subscription.

6. It has rituals, notes, daily journal, a space for intentions and affirmations, and great explanations of what's going on w/ the daily astrology and how it relates to your personal placements.

7. a voice-recording journal feature would be a nice alternative.I really love the concept of the app, especially the daily readings and being able to keep a journal.

8. For instance, I have the 'fingerprint authentication for journal' clicked and it doesn't work.

9. It's nice, but I shouldn't have to rely on three or four apps just to be organized.Pretty good, the "add to do item" button could be more intuitive, i thought it was the close tab button... would be nice if enter made a new line as well.

10. i wish they'd do their research it uses inaccessible color schemes for indicating the full moon that makes it very hard to use; the yellow halo is thin & does not contrast against the white moon.

11. My favorite part is definitely the "Self care rituals" where they have different recipes for homemade lip balms & facial steams AND different rituals for all phases of the moon.

1. Fix The Moon Calendar Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Moon Calendar: Restarting the app will resolve most errors.
2. Update the The Moon Calendar App. Here is how:
   1. On Android goto PlayStore » Search for "The Moon Calendar" » Open The Moon Calendar » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Moon Calendar » click "UPDATE".
3. Clear The Moon Calendar app cache: Clearing cached data will force your app to retrieve the latest data directly from The Moon Calendar servers.
   1. On Android, goto Settings » Apps » Select "The Moon Calendar" » click Storage » click "Clear Cache".
4. Check The Moon Calendar app permissions. If any of these permissions required to use your device's features are disenabled, The Moon Calendar might not work.
5. Uninstall and reinstall The Moon Calendar. If nothing else has worked, completely uninstall The Moon Calendar then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Moon Calendar not working

2. Fix The Moon Calendar Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Moon Calendar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Moon Calendar not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Moon Calendar may not be able to connect to the Internet when running in the background.