Published by MadinaAPPS on Aug 26, 2024

Report an issue with EPIC Masjid.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with EPIC Masjid?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MadinaAPPS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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EPIC Masjid Customer Insights

1. Very easy to look at Salah timesAll is well, machae Allah5 Stars all along.Prayer timings works offline and very user friendly app.

2. It will help us go to prayers in time.Nice appGreat appBeneficialMashallahLike itAll that you need.

3. Love the daily prayer notification.

Steps to Troubleshoot & Fix EPIC Masjid Issues

1. Fix EPIC Masjid Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EPIC Masjid: Restarting the app will resolve most errors.
  2. Update the EPIC Masjid App. Here is how:
    1. On Android goto PlayStore » Search for "EPIC Masjid" » Open EPIC Masjid » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EPIC Masjid » click "UPDATE".
  3. Clear EPIC Masjid app cache: Clearing cached data will force your app to retrieve the latest data directly from EPIC Masjid servers.
    1. On Android, goto Settings » Apps » Select "EPIC Masjid" » click Storage » click "Clear Cache".
  4. Check EPIC Masjid app permissions. If any of these permissions required to use your device's features are disenabled, EPIC Masjid might not work.
  5. Uninstall and reinstall EPIC Masjid. If nothing else has worked, completely uninstall EPIC Masjid then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EPIC Masjid not working


2. Fix EPIC Masjid Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EPIC Masjid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EPIC Masjid not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EPIC Masjid may not be able to connect to the Internet when running in the background.

Reported Issues

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