Contact 360 Antivirus Customer Service

Why should I report an Issue with 360 Antivirus:Antivirus, VPN Engine,Deep Cleaner.?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GOLDSUN SOFTWARE to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Best VPN ever and I would recommend this app to everyone I know.Cleans my device, gets rid of all the unwanted files on my phone, I am so happy to have this app on my phone, thanks a lot for this app, highly recommended.Works great, easy to set up, it is the Trusted Network option.

2. Potential to really f up my phone... get out of here most ricky tick!!!Bad app, I really thought this app was going to work but all it did was show adds and would not even clean my phone 😟.

3. I feel like my phone is secure and safe since using this app.

4. I am so in love with this app, it is really helpful and makes my connection faster and stronger.I feel very safe now.

5. Earlier someone sent me a link to this site, and it tracks your IP, phone model, and where you live, plus your WiFi provider name.

6. Just that this app makes me feel safe alone.A VPN is essential on public networks.

7. Thank you so much for this app.This is a great tool to have on your devices! It helps reduce all those folks out there who want to track you.

8. I also think the way the app was created was a really cute idea, very family-friendly... DEFINITELY CAN TRUST!!Comes very handy when you’re trying to look for particular info.

9. I love this app, it is so much fun and easy to use.One of the best security apps.

10. It’s free to boot! It’s nice to have this covering your back!Intrusive ads.

11. Love this app, I am so happy that I found this and I have the best use of this VPN.

1. Fix 360 Antivirus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 360 Antivirus: Restarting the app will resolve most errors.
2. Update the 360 Antivirus App. Here is how:
   1. On Android goto PlayStore » Search for "360 Antivirus" » Open 360 Antivirus:Antivirus, VPN Engine,Deep Cleaner. » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 360 Antivirus » click "UPDATE".
3. Clear 360 Antivirus:Antivirus, VPN Engine,Deep Cleaner. app cache: Clearing cached data will force your app to retrieve the latest data directly from 360 Antivirus servers.
   1. On Android, goto Settings » Apps » Select "360 Antivirus:Antivirus, VPN Engine,Deep Cleaner." » click Storage » click "Clear Cache".
4. Check 360 Antivirus app permissions. If any of these permissions required to use your device's features are disenabled, 360 Antivirus might not work.
5. Uninstall and reinstall 360 Antivirus. If nothing else has worked, completely uninstall 360 Antivirus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 360 Antivirus not working

2. Fix 360 Antivirus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 360 Antivirus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 360 Antivirus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 360 Antivirus may not be able to connect to the Internet when running in the background.