Published by LYSoft Technologies

Report an issue with Kids Safe Search.
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Why should I report an Issue with Kids Safe Search?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LYSoft Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Kids Safe Search image 1 contact Kids Safe Search image 2

Kids Safe Search Customer Insights

1. Safe for the little onesIt's good but please add a history list I want to see what sites were visited UPDATE: THEY'RE ADDING A SEARCH HISTORY TO THIS APP IVE GIVEN THIS APP 5 STARS NOWThis app allowed my child to access youtube unfiltered, such that he was watching videos with curse words.

2. Despite the developers attempt, this problem still exists.Warning! Beware! As soon as I installed this browser, it started playing a commercial about a hotel that has the highest number of suicides and murders and there was a ghost team there to try to communicate with the Dead.

3. THIA IS DISGUSTINGWhy does this app have overbearing pop-up ads encouraging kids to download other apps? This immediately convinced me that Kiddle is nonsense.

4. It's a SCAM!!!!!Graphic design and animation is very bad but it's really kids friendly!A very simple app for kids to search through kiddle, a Google search.

5. NOT impressed!Too bad, there is no lock, no kids mode, when I enter keywords on the search bar, it redirects to chrome.

6. Update 7/25/20 : you can ho to any search engine and turn off the filter and porn in every format is available.

7. don't recommend it's called kids safe but you have to activate a filter that should already be on.

8. Definitely not kid appropriate topics core content that I will want my kids seeing.

9. Incredibly disappointed ☹️ the images are grotesque and disturbing containing sexual content.

10. I am immediately deleting this app.NOT KID SAFE AND UNHEALTHY IMAGES.

11. Just go to Yahoo and turn off the filter.

Steps to Troubleshoot & Fix Kids Safe Search Issues

1. Fix Kids Safe Search Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kids Safe Search: Restarting the app will resolve most errors.
  2. Update the Kids Safe Search App. Here is how:
    1. On Android goto PlayStore » Search for "Kids Safe Search" » Open Kids Safe Search » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kids Safe Search » click "UPDATE".
  3. Clear Kids Safe Search app cache: Clearing cached data will force your app to retrieve the latest data directly from Kids Safe Search servers.
    1. On Android, goto Settings » Apps » Select "Kids Safe Search" » click Storage » click "Clear Cache".
  4. Check Kids Safe Search app permissions. If any of these permissions required to use your device's features are disenabled, Kids Safe Search might not work.
  5. Uninstall and reinstall Kids Safe Search. If nothing else has worked, completely uninstall Kids Safe Search then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kids Safe Search not working


2. Fix Kids Safe Search Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kids Safe Search be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kids Safe Search not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kids Safe Search may not be able to connect to the Internet when running in the background.

Reported Issues