Contact Memento Database Customer Service

Why should I report an Issue with Memento Database?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MementoDB Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If I could buy the full featured application, for Android and PC, with portability to MS Office(for compatability reasons), I'd go with this all the way! The monthly pricing plan is the only reason I didn't give 5 stars.Nearly perfect app for all your mobile database needs.

2. (You create your databases from scratch, choosing what fields you want to include and how to interact with those fields, be it simple text entry, drop down list selection, buttons, checkboxes, etc.) Easy enough to use, but difficult to set up.

3. (e.g. you can't transfer files/ password protect is very limited/etc.) I liked it enough to consider upgrading to the pro version, only to discover it's not a 1-time fee, but a SUBSCRIPTION! This should be clearly disclosed so customers who are willing to pay but aren't looking for a subscription service can avoid wasting time setting up files!This app is really slick.

4. Moreover, thousands separator is a blank space, a gap between the digit and the dollar sign, the column width and row height are too big, no support to copy field to page, and no copy page to new page.This little app is amazing! I have already found multiple uses for it.

5. There is a 0-5 rating field that is similar but no substitute for a scale which, if I wanted to scale the percentage of something, there should be a 0-100 scale option for.I wanted something to keep track of my quilting fabric so I wouldn't buy duplicates.

6. I guess the license didn't include the cloud storage plan which wasn't clear at all.

7. I've been working on a project in Access, needed something to take into the field to collect data, and this was perfect.

8. (2) The top level search is not very useful because the search is cleared as soon as the user looks at one of the matching entries.

9. I have one database with pictures and descriptions of items of historical value to my family and another for tracking events related to a loved one's health.

10. I am definitely a fan!This is an EXCELLENT application for building your own databases! Actual operation of the databases themselves is very easy.

11. The only reason I don't ditch Access and go with this is that the monthly pricing plan doesn't appeal to me.

1. Fix Memento Database Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Memento Database: Restarting the app will resolve most errors.
2. Update the Memento Database App. Here is how:
   1. On Android goto PlayStore » Search for "Memento Database" » Open Memento Database » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Memento Database » click "UPDATE".
3. Clear Memento Database app cache: Clearing cached data will force your app to retrieve the latest data directly from Memento Database servers.
   1. On Android, goto Settings » Apps » Select "Memento Database" » click Storage » click "Clear Cache".
4. Check Memento Database app permissions. If any of these permissions required to use your device's features are disenabled, Memento Database might not work.
5. Uninstall and reinstall Memento Database. If nothing else has worked, completely uninstall Memento Database then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Memento Database not working

2. Fix Memento Database Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Memento Database be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Memento Database not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Memento Database may not be able to connect to the Internet when running in the background.