Published by Laskar Media Inc.

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Why should I report an Issue with Piano Tiles - Music Anime?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Laskar Media Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Piano Tiles Customer Insights

1. It lags behindTo be honest this game absolutely sucks I love the songs in it butI would only like to press my scream once not multiple times and restart the game over when I know I press my screen and the key please fix this problembecause otherwise not problem I think the game would be very good....The sensitivity sucks! I love the songs, but every time I play a song it says I didn't touch the piano tile.

2. The only problems are it will glitch and say you hit a wrong note when you haven't moved and are still sliding.The musics are pretty good and the amount of adds are ok but the gameplay is realy bad the sensitivity is horrible really wish they could fix this because it has potential.Like what even is going on in there, the game play isn't bad, it's horrible.

3. The aforementioned issues make the task of finding a particular song unnecessarily tedious.Id like to report aomething, some of the sound in the song is missing, i can tell and, also the long keys ... The transition with the long keys is so slow, when the beat of the song turns very fast.

4. (The song i was talking about is the intro of domestic girlfriend)I really like this app, but can you adjust the sensitivity of each of every tile ? Sometimes it doesn't even hit and misses it.

5. The sound quality is laced with static, there are ads every other playthrough, and to top that off half the time pressing the tile does nothing which is (suspicious) because you cant save it and it 9/10 times causes you to watch an ad.

6. This is RIGGED TO CAUSE YOU TO WATCH ADVERTISMENTS MORE FREQUENTLYThere is no search option to find the preferred song from the long list.

7. Unplayable tbh.i'll just give 5 star for rhe appreciation of the app, unfortunately domestic kanojo's song wasn't there and there are lot of mistakes in the app.

8. Game play is acceptable though there are some bugs with clicking the tiles.

9. PLEASE fix this problem, it would be a great game if you did.Awesome app.

10. By far the worst piano tile app.

11. Please provide translation or a language option.

Steps to Troubleshoot & Fix Piano Tiles Issues

1. Fix Piano Tiles Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Piano Tiles: Restarting the app will resolve most errors.
  2. Update the Piano Tiles App. Here is how:
    1. On Android goto PlayStore » Search for "Piano Tiles" » Open Piano Tiles - Music Anime » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Piano Tiles » click "UPDATE".
  3. Clear Piano Tiles - Music Anime app cache: Clearing cached data will force your app to retrieve the latest data directly from Piano Tiles servers.
    1. On Android, goto Settings » Apps » Select "Piano Tiles - Music Anime" » click Storage » click "Clear Cache".
  4. Check Piano Tiles app permissions. If any of these permissions required to use your device's features are disenabled, Piano Tiles might not work.
  5. Uninstall and reinstall Piano Tiles. If nothing else has worked, completely uninstall Piano Tiles then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Piano Tiles not working


2. Fix Piano Tiles Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Piano Tiles be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Piano Tiles not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Piano Tiles may not be able to connect to the Internet when running in the background.

Reported Issues

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