Contact USGS Earthquake Tracker Customer Service

Why should I report an Issue with USGS Earthquake Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sankara Narayanan Sivarajan to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Doesn't show from EMSC so can't always see Europe etc.Really like this app but it could be better, I'm sending requests to the creator and hopes he wants to make some positive changes.Just wanted earthquakes notification of my local area, constant noisey notification bother my wife to much... Thnx...I do not wait for the evening news to tell me that there was an earthquake, I look it up myself.

2. It will be a great app., but so far there are not enough options... It would also be great to get regional notifications about earthquakes in your area.Seems like a lot of people are experiencing a wide range of problems.

3. So far this app has been working fine and gives me detailed information about earthquakes that occur locally and across the globe.Will not load beyond a certain number of quakes (100 gives an error).

4. Please develop a region options so people can check the areas where they live.

5. Doesn't show all the quakes from USGS just a portion of them.

6. Bad app.They don't show any after shocks for big earthquakes.

7. Not just here at home but world wide, I feel informed.Terrible. Missing menu.

8. Then when you want to look at a quake, it sends you to an undefined USGS page.

9. Also you cannot filter by region.

1. Fix USGS Earthquake Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart USGS Earthquake Tracker: Restarting the app will resolve most errors.
2. Update the USGS Earthquake Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "USGS Earthquake Tracker" » Open USGS Earthquake Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for USGS Earthquake Tracker » click "UPDATE".
3. Clear USGS Earthquake Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from USGS Earthquake Tracker servers.
   1. On Android, goto Settings » Apps » Select "USGS Earthquake Tracker" » click Storage » click "Clear Cache".
4. Check USGS Earthquake Tracker app permissions. If any of these permissions required to use your device's features are disenabled, USGS Earthquake Tracker might not work.
5. Uninstall and reinstall USGS Earthquake Tracker. If nothing else has worked, completely uninstall USGS Earthquake Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing USGS Earthquake Tracker not working

2. Fix USGS Earthquake Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make USGS Earthquake Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to USGS Earthquake Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, USGS Earthquake Tracker may not be able to connect to the Internet when running in the background.