Published by Logically HQ

contact Logically - Check Fake News an Chat with our AI-based Logically Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Logically?



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Why chat with our AI Logically Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Logically.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. The fact check page shows interesting false statements when you first open the app, but then they don't seem to ever update - I still show the same ones I originally had.

2. so, it works, but it's buggy.Being an AI Developer, i feel the AI is pretty good actually, although it can be trained on more data because the timeline isnt always related to the event but rather relates to the topic in general and it isnt always required to make a timeline when the event is independent of other things.

3. Please delete my email and phone from your database.Poor, Useless, Waste of time This app is not what they show in pictures and videos on the play store.

4. Waste of time in an era of Google News and Inshorts.Great app with amazing UI.

5. And, when I opened it next time, it doesn't even show me the news.

6. I'd say just get rid of the sideways scrolling, and create a great reading experience! I'll check back periodically.. looks like the app is only updated once a year? Hire a dev!Login was extremely frustrating.

7. Thirdly news take time to load and the UI also seems to lag.

8. The fact checker works, although it does take time, so that's good.

9. When I go to scroll down to read an article, about 40% of the time it scrolls sideways a little which then hides the article and I have to start over.

10. Even logging in by username and password is impossible as it shows incorrect details even after entering the correct username and password.

11. First of all they only show international news.

Steps to Troubleshoot & Fix Logically Issues

1. Fix Logically Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Logically: Restarting the app will resolve most errors.
  2. Update the Logically App. Here is how:
    1. On Android goto PlayStore » Search for "Logically" » Open Logically - Check Fake News an » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Logically » click "UPDATE".
  3. Clear Logically - Check Fake News an app cache: Clearing cached data will force your app to retrieve the latest data directly from Logically servers.
    1. On Android, goto Settings » Apps » Select "Logically - Check Fake News an" » click Storage » click "Clear Cache".
  4. Check Logically app permissions. If any of these permissions required to use your device's features are disenabled, Logically might not work.
  5. Uninstall and reinstall Logically. If nothing else has worked, completely uninstall Logically then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Logically not working


2. Fix Logically Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Logically be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Logically not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Logically may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!