Contact Logically Customer Service

Why should I report an Issue with Logically - Check Fake News an?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Logically HQ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Logically App brings you verified, unbiased news that you can trust and a fact checking service consisting of the world’s largest fact check team, underpinned with sophisticated AI technology.

2. Our tech checks your claim against multiple databases to find relevant fact checks and information to save you time and shed some light on whether the claim you have read is reliable.

3. Simply change your location to receive localised news stories, both regional and national, relevant to where you are and stay up to date with what’s going on around you and further afield.

4. Simply share a news article, or something that has been circulating on WhatsApp, with us through the app and our AI technology will pick out the key claims within it.

5. We know how hard it is to stay on top of a 24-hour news cycle; Logically’s automated timelines will keep you up to date with every development across your favourite topics.

6. Our technology clusters and prioritises articles for you, condensing the multitude of content available online into a newsfeed with objective headlines designed to inform, not sensationalise.

7. Our AI technology reads hundreds of articles covering varying topics of stories, all whilst summarising the facts and eliminating the fluff to save you time.

8. Receive daily unbiased news from 100,000 publishers and get all the best, unbiased news in one streamlined feed using the AI-based news app.

9. Logically’s homepage provides the latest AI based news in the simplest way possible.

10. The AI based newsfeed delivers diverse perspectives on the stories you care about so you can compare the viewpoints of journalists and publishers across the political spectrum.

11. Our ‘just the facts’ summaries and intelligent contextualisation tools allow you to formulate your own, unbiased conclusion before delving deeper into what the rest of the world is saying.

1. The fact check page shows interesting false statements when you first open the app, but then they don't seem to ever update - I still show the same ones I originally had.

2. so, it works, but it's buggy.Being an AI Developer, i feel the AI is pretty good actually, although it can be trained on more data because the timeline isnt always related to the event but rather relates to the topic in general and it isnt always required to make a timeline when the event is independent of other things.

3. Please delete my email and phone from your database.Poor, Useless, Waste of time This app is not what they show in pictures and videos on the play store.

4. Waste of time in an era of Google News and Inshorts.Great app with amazing UI.

5. And, when I opened it next time, it doesn't even show me the news.

6. I'd say just get rid of the sideways scrolling, and create a great reading experience! I'll check back periodically.. looks like the app is only updated once a year? Hire a dev!Login was extremely frustrating.

7. Thirdly news take time to load and the UI also seems to lag.

8. The fact checker works, although it does take time, so that's good.

9. When I go to scroll down to read an article, about 40% of the time it scrolls sideways a little which then hides the article and I have to start over.

10. Even logging in by username and password is impossible as it shows incorrect details even after entering the correct username and password.

11. First of all they only show international news.

1. Fix Logically Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Logically: Restarting the app will resolve most errors.
2. Update the Logically App. Here is how:
   1. On Android goto PlayStore » Search for "Logically" » Open Logically - Check Fake News an » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Logically » click "UPDATE".
3. Clear Logically - Check Fake News an app cache: Clearing cached data will force your app to retrieve the latest data directly from Logically servers.
   1. On Android, goto Settings » Apps » Select "Logically - Check Fake News an" » click Storage » click "Clear Cache".
4. Check Logically app permissions. If any of these permissions required to use your device's features are disenabled, Logically might not work.
5. Uninstall and reinstall Logically. If nothing else has worked, completely uninstall Logically then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Logically not working

2. Fix Logically Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Logically be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Logically not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Logically may not be able to connect to the Internet when running in the background.