Contact Traditional Chinese Keyboard Customer Service

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1. Can be changed to full screen but have trouble activating buttons in this mode.Have been using this app for many years, but it had the spacing issue which can be dealt with but when I tried to use this on a newer phone today I found out the IME pad used to handwrite the Chinese characters is gone and that's a bad idea due to sometimes when the Pinyin, or bopomofo is messed up, you can still have a backup option to input what's needed by handwriting the characters.

2. But Original Samsung keyboard cannot input other language eg Chinese handwriting.

3. We tried many keyboard apps before and settle on this as the best for our Chinese input, and installed it on several of our devices, mostly Android phones and tablets for the last 4-5 years through various upgrades.

4. Yes, another APP from the same company "simplified Chinese keyboard" retains the handwriting option.

5. (3.Temporarily stop handwriting input support for 64-bit mobile phones, we will re-launch in the future) Thanks!It was an actually pretty good app, but recently in version 2.5.6 they disable the handwriting function, which is the most important function.

6. It works with both the handwriting function and traditional Chinese output.I like the Chinese handwriting function, but it suddenly disappeared, please let me know when you can add it back.

7. In other Words NOT As Universal as i phone Apple s original keyboard.This APP is by far the easiest and most accurate in dictating, unfortunately it lost the handwriting option.

8. When I loaded both APP with simplified Chinese keyboard as primary, the character output becomes traditional Chinese, not simplified Chinese.

9. And suddenly the chinese hand writing function gone.

10. Love how I can easily switch between 6 different functions from traditional, simplified, hand writing, zhuyin, English, and voice to text.

11. getting better and faster Predict words very accurately.. Now Not Allow handwriting !Not as the same simple direct use as Original SAMSUNG KEYBOARD.

1. Fix Traditional Chinese Keyboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Traditional Chinese Keyboard: Restarting the app will resolve most errors.
2. Update the Traditional Chinese Keyboard App. Here is how:
   1. On Android goto PlayStore » Search for "Traditional Chinese Keyboard" » Open Traditional Chinese Keyboard » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Traditional Chinese Keyboard » click "UPDATE".
3. Clear Traditional Chinese Keyboard app cache: Clearing cached data will force your app to retrieve the latest data directly from Traditional Chinese Keyboard servers.
   1. On Android, goto Settings » Apps » Select "Traditional Chinese Keyboard" » click Storage » click "Clear Cache".
4. Check Traditional Chinese Keyboard app permissions. If any of these permissions required to use your device's features are disenabled, Traditional Chinese Keyboard might not work.
5. Uninstall and reinstall Traditional Chinese Keyboard. If nothing else has worked, completely uninstall Traditional Chinese Keyboard then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Traditional Chinese Keyboard not working

2. Fix Traditional Chinese Keyboard Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Traditional Chinese Keyboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Traditional Chinese Keyboard not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Traditional Chinese Keyboard may not be able to connect to the Internet when running in the background.