Contact WIVB News 4 Customer Service

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1. Too much news and ads makes app slow and buffer.. When you just want to check weather...you're better off sticking your head out the window..this app stinks.This app has gotten pretty weird in the past few weeks.

2. Terrible, News 4 you pride yourself so much and you turn out a product like this, it sucks fix it alreadyI miss the old version where it just showed the weather & it was easy to navigate.

3. I use channel 2 and the weather channel It's quick it's easy and giving the information within seconds.It's a great app and allows me to browse stories I feel are relevant.

4. I'm sorry I updated from the old version.HOT STEAMY PILE OF GARBAGE - I don't know who re-did your app however it's completely cluttered with so many ads that it takes forever JUST LOAD WEATHER.

5. A LOT of news sites are overly intrusive and it's made me wary- but this seems to fit the bill wonderfully.App never works, videos don't load, pictures don't load.

6. It's not intrusive, I downloaded it due to lack of other news with no cable, and I've gotten quiet, regular updates on what I want.

7. While using my Galaxy S9+ if I rotate the phone the doesn't rotate with it.Tons of notifications, and no way to select what you want other than just turning them off.

8. Just goes to the home page.I like the web site but wish there was a way to view report it pictures from the weather segments.

9. Even tho I clicked on no notifications except weather, other notifications pop up.

10. I do not want to have to watch an ad to get my local weather Just want to see the weather.

11. I press on the weather icon and it tells me about a tornado in a different county from two months ago.

1. Fix WIVB News 4 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WIVB News 4: Restarting the app will resolve most errors.
2. Update the WIVB News 4 App. Here is how:
   1. On Android goto PlayStore » Search for "WIVB News 4" » Open WIVB News 4 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WIVB News 4 » click "UPDATE".
3. Clear WIVB News 4 app cache: Clearing cached data will force your app to retrieve the latest data directly from WIVB News 4 servers.
   1. On Android, goto Settings » Apps » Select "WIVB News 4" » click Storage » click "Clear Cache".
4. Check WIVB News 4 app permissions. If any of these permissions required to use your device's features are disenabled, WIVB News 4 might not work.
5. Uninstall and reinstall WIVB News 4. If nothing else has worked, completely uninstall WIVB News 4 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WIVB News 4 not working

2. Fix WIVB News 4 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WIVB News 4 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WIVB News 4 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WIVB News 4 may not be able to connect to the Internet when running in the background.