Published by Nexstar Digital (formerly Lin Media) on Oct 30, 2024

contact KSN - Wichita News & Weather Chat with our AI-based KSN Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with KSN?



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Why chat with our AI KSN Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of KSN.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. It pops up to a screen that says 'Update Required ' and the update button takes you to the app store where the only options are OPEN or uninstall.When I open kake news, I don't get any ads.

2. One add was fine but now it's up to four! I get that there's a need for money but when your app looks like a click bait facebook link where it's one inch of news followed but 3 inches of add space is just a terrible design for news.

3. Uninstall worked!Now, when I open the app, it alerts me that an update is required.

4. Tell your advertising department to stop alienating their clients.Works great, limited ads, relevant news.

5. It's so sad the truths about how the media is trying to mislead or brainwash the people nowadays.Got a screen that said update the app.

6. I really like how the weather is done though and wish I could keep the app but the video issue and lack of proofreading are just too frustrating.Woof that's a lot of adds just to get the weather.

7. What kind of third-rate news station does that? They started sending push advertisements.

8. Gave message that an update was required to use the app.

9. I'm going to leave it at uninstalling this time.Now with the new app I cannot even use it on my tablet, plus it's so full of advertising it's really not even worth looking at anymore.

10. When I click on a story, if theres a video it automatically starts playing.

11. LAMESAUCE! I literally have to close an ad that takes up the whole screen.Annoying video ads added to what was a decent app.

Steps to Troubleshoot & Fix KSN Issues

1. Fix KSN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KSN: Restarting the app will resolve most errors.
  2. Update the KSN App. Here is how:
    1. On Android goto PlayStore » Search for "KSN" » Open KSN - Wichita News & Weather » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KSN » click "UPDATE".
  3. Clear KSN - Wichita News & Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from KSN servers.
    1. On Android, goto Settings » Apps » Select "KSN - Wichita News & Weather" » click Storage » click "Clear Cache".
  4. Check KSN app permissions. If any of these permissions required to use your device's features are disenabled, KSN might not work.
  5. Uninstall and reinstall KSN. If nothing else has worked, completely uninstall KSN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KSN not working


2. Fix KSN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KSN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KSN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KSN may not be able to connect to the Internet when running in the background.

Reported Issues

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