Published by Nexstar Digital (formerly LIN Media) on Dec 18, 2024

contact KHON2 News - Honolulu HI News Chat with our AI-based KHON2 News Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with KHON2 News?



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Why chat with our AI KHON2 News Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of KHON2 News.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Not very convenient when you're on your phone outside.The mobile app is frustrating...while it does provide popup news notifications on my phone with useful one sentence headlines, these often link to a LIVE VIDEO feed that is often playing a different news story by the time the page loads... Highly recommend including TEXT articles in ALL of the news, so we can get the news story ASAP.Imho there's too much notifications about nothing, and with the way the notification categories are, it's basically all or nothing when you turn them on or off.

2. unfortunately khon app will b uninstalled.I don't like that most news alerts directs you to a live news video page.

3. Another annoyance is the ads, and the fact that non-local news is often half a day old or older.It is really annoying when you can't turn off notifications.

4. when clicking notifications after scheduled time is done it shows when u can use app for live broadcast.

5. Also app says I have no internet connection and to check my internet connection every time.Great at giving headlines via notifications.

6. I have a bunch of notifications from app but i am not able to open app to see it live during broadcast times.

7. Plus when I tried the email listed under developer, it was blocked.Everything I click on a notification of a new story, the app opens and the article cannot be found.

8. Push notifications work well, but takes forever to get the story or to open the app.

9. I did not like how all notifications sent you to watch a video, which took forever to load.

10. only have a few news feed from actual tv broadcast.

11. I usually miss the numerous TV news broadcasts so i try to rely on the app.

Steps to Troubleshoot & Fix KHON2 News Issues

1. Fix KHON2 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KHON2 News: Restarting the app will resolve most errors.
  2. Update the KHON2 News App. Here is how:
    1. On Android goto PlayStore » Search for "KHON2 News" » Open KHON2 News - Honolulu HI News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KHON2 News » click "UPDATE".
  3. Clear KHON2 News - Honolulu HI News app cache: Clearing cached data will force your app to retrieve the latest data directly from KHON2 News servers.
    1. On Android, goto Settings » Apps » Select "KHON2 News - Honolulu HI News" » click Storage » click "Clear Cache".
  4. Check KHON2 News app permissions. If any of these permissions required to use your device's features are disenabled, KHON2 News might not work.
  5. Uninstall and reinstall KHON2 News. If nothing else has worked, completely uninstall KHON2 News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KHON2 News not working


2. Fix KHON2 News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KHON2 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KHON2 News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KHON2 News may not be able to connect to the Internet when running in the background.

Reported Issues

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