Published by Nexstar Digital (formerly LIN Media) on Aug 12, 2024

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Why should I report an Issue with KHON2 News - Honolulu HI News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nexstar Digital (formerly LIN Media) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About KHON2 News - Honolulu HI News

1. From Hilo to Kauai, we're the news team that is Working for Hawaii to bring you live streaming coverage of breaking news. • Watch video of your trusted reporters on the scene, and read revealing articles on what's going on in your community. • Plan your day and week with detailed weather reports, live alerts of severe conditions, and an interactive radar map. • Optional alerts on breaking news keep you in the know. • On the go?

2. Explore the brand new KHON2 app and stay informed with the latest local news, weather and sports, wherever you go.

3. Stay informed with the latest news, weather and sports across Hawaii.

4. News has never been more local than in the palm of your hand.

5. The KHON2 mobile app brings you all the top stories from our daily broadcasts, as well as stories developing in real time.

6. Save stories for later to access at your convenience.

KHON2 News Customer Insights

1. Not very convenient when you're on your phone outside.The mobile app is frustrating...while it does provide popup news notifications on my phone with useful one sentence headlines, these often link to a LIVE VIDEO feed that is often playing a different news story by the time the page loads... Highly recommend including TEXT articles in ALL of the news, so we can get the news story ASAP.Imho there's too much notifications about nothing, and with the way the notification categories are, it's basically all or nothing when you turn them on or off.

2. unfortunately khon app will b uninstalled.I don't like that most news alerts directs you to a live news video page.

3. Another annoyance is the ads, and the fact that non-local news is often half a day old or older.It is really annoying when you can't turn off notifications.

4. when clicking notifications after scheduled time is done it shows when u can use app for live broadcast.

5. Also app says I have no internet connection and to check my internet connection every time.Great at giving headlines via notifications.

6. I have a bunch of notifications from app but i am not able to open app to see it live during broadcast times.

7. Plus when I tried the email listed under developer, it was blocked.Everything I click on a notification of a new story, the app opens and the article cannot be found.

8. Push notifications work well, but takes forever to get the story or to open the app.

9. I did not like how all notifications sent you to watch a video, which took forever to load.

10. only have a few news feed from actual tv broadcast.

11. I usually miss the numerous TV news broadcasts so i try to rely on the app.

Steps to Troubleshoot & Fix KHON2 News Issues

1. Fix KHON2 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KHON2 News: Restarting the app will resolve most errors.
  2. Update the KHON2 News App. Here is how:
    1. On Android goto PlayStore » Search for "KHON2 News" » Open KHON2 News - Honolulu HI News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KHON2 News » click "UPDATE".
  3. Clear KHON2 News - Honolulu HI News app cache: Clearing cached data will force your app to retrieve the latest data directly from KHON2 News servers.
    1. On Android, goto Settings » Apps » Select "KHON2 News - Honolulu HI News" » click Storage » click "Clear Cache".
  4. Check KHON2 News app permissions. If any of these permissions required to use your device's features are disenabled, KHON2 News might not work.
  5. Uninstall and reinstall KHON2 News. If nothing else has worked, completely uninstall KHON2 News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KHON2 News not working


2. Fix KHON2 News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KHON2 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KHON2 News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KHON2 News may not be able to connect to the Internet when running in the background.

Reported Issues