Published by Lexmark International, Inc.

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Lexmark?



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Why chat with our AI Lexmark Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Lexmark.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Phone app can't seem to find it at all.It's a shame you can only print photos from the app and when I go through other apps to print documents I don't have an option to print in all paper sizes I want to... Other than that very helpful and works well with printer model B2338Worked fine for 1yr then all of a sudden i got full fibre which changed the wifi connection.

2. Total piece of $hit.It used to work brilliantly until this update, I used to be able to print from any application by sending it to Lexmark print, duplex colour etc , no problems, now presented with a useless page asking what I want to print with no option to print the page already requested.

3. The only difference on the OnePlus there was a total white screen.ONLY FOR PRINTING PICTURES!! The only thing you can print with this app is jpeg or png files on your phone.

4. Have to reset up the printer in the app, then able to print.....once then it fails again.

5. Avoid.Please help !? -- my S305 is on WiFi (I can access by browser & see ink levels etc) but this App does not find the printer, neither by "search" nor if I enter the IP address.

6. Looks like a common issue but contradicts what the App states it does !Printer is plugged into the router with wireless network defined.

7. Now i have to email stuff to myself to print off..Since I got the Samsung S21 Ultra, I've had nothing but issues Printing.

8. Plus had to use the manual WPS method, then force the Printer from Auto to Wireles Network connection.

9. You CANNOT print .doc, .docx, PDF or any other non-basic image file.

10. Phone and printer are on the same network.

11. This app is useless for printing things normal people use a printer for.

Steps to Troubleshoot & Fix Lexmark Issues

1. Fix Lexmark Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lexmark: Restarting the app will resolve most errors.
  2. Update the Lexmark App. Here is how:
    1. On Android goto PlayStore » Search for "Lexmark" » Open Lexmark Mobile Print » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lexmark » click "UPDATE".
  3. Clear Lexmark Mobile Print app cache: Clearing cached data will force your app to retrieve the latest data directly from Lexmark servers.
    1. On Android, goto Settings » Apps » Select "Lexmark Mobile Print" » click Storage » click "Clear Cache".
  4. Check Lexmark app permissions. If any of these permissions required to use your device's features are disenabled, Lexmark might not work.
  5. Uninstall and reinstall Lexmark. If nothing else has worked, completely uninstall Lexmark then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lexmark not working


2. Fix Lexmark Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lexmark be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lexmark not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lexmark may not be able to connect to the Internet when running in the background.

Reported Issues

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