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Steps to Troubleshoot & Fix Le Site Info Issues
1. Fix Le Site Info Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Le Site Info: Restarting the app will resolve most errors.
Update the Le Site Info App. Here is how:
On Android goto PlayStore » Search for "Le Site Info" » Open Le Site Info » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Le Site Info » click "UPDATE".
Clear Le Site Info app cache: Clearing cached data will force your app to retrieve the latest data directly from Le Site Info servers.
On Android, goto Settings » Apps » Select "Le Site Info" » click Storage » click "Clear Cache".
Check Le Site Info app permissions. If any of these permissions required to use your device's features are disenabled, Le Site Info might not work.
Uninstall and reinstall Le Site Info. If nothing else has worked, completely uninstall Le Site Info then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Le Site Info not working
2. Fix Le Site Info Server issues & Internet Connection
Check network connection: An unstable Internet will make Le Site Info be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Le Site Info not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Le Site Info may not be able to connect to the Internet when running in the background.
Reported Issues
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