Published by Le Monde on Oct 10, 2023

Report an issue with Journal Le Monde.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Journal Le Monde?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Le Monde to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Journal Le Monde Customer Insights

1. La nouvelle application est beaucoup plus claire et fonctionne mieux.Simple, PratiqueExcellentIl n'y a pas de mode nuit, l'ecran de fond ne peut être que blanc avec texte en noir.

2. They need to fix thisHow do you navigate from last page to first?Très utile, et une excellente source d'information, à la fois globale et précise.

3. La couverture mondiale, régionale, culturelle, et la section "Idées" sont remarquablement complètes et diverses.

4. La qualité traditionnelle de la rédaction du "Monde" est toujours du plus haut niveau.

5. C'est vraiment dommage.Très bonne expérience.

6. Some of the pages on the edition are just blank.

7. The app stops every 2 minutes or so.

Steps to Troubleshoot & Fix Journal Le Monde Issues

1. Fix Journal Le Monde Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Journal Le Monde: Restarting the app will resolve most errors.
  2. Update the Journal Le Monde App. Here is how:
    1. On Android goto PlayStore » Search for "Journal Le Monde" » Open Journal Le Monde » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Journal Le Monde » click "UPDATE".
  3. Clear Journal Le Monde app cache: Clearing cached data will force your app to retrieve the latest data directly from Journal Le Monde servers.
    1. On Android, goto Settings » Apps » Select "Journal Le Monde" » click Storage » click "Clear Cache".
  4. Check Journal Le Monde app permissions. If any of these permissions required to use your device's features are disenabled, Journal Le Monde might not work.
  5. Uninstall and reinstall Journal Le Monde. If nothing else has worked, completely uninstall Journal Le Monde then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Journal Le Monde not working


2. Fix Journal Le Monde Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Journal Le Monde be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Journal Le Monde not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Journal Le Monde may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Cancel essential subscription to online le monde journal

    — by marta 2 years ago

  • i would like to delete my subscription and my account

    — by Lin-Ann Jian 3 years ago

  • Bonjour,

    Je souhaite résilier mon abonnement car je n'ai plus d'utilisation du service et j'ai trouvé une alternative moins chère.

    N° de client - 0012580866

    Merci de votre aide.

    Cordialement,
    Yasmin Ali

    — by Yasmin Ali 3 years ago

  • Please cancel my Le Monde account. I called your customer service number at 9:30 am France time on a weekday and the voicemail said you were closed.

    — by Gregory Conley 3 years ago

  • Good Afternoon

    My name is Ali Kasra. My email is alikas12000@redacted. My N Client is 0011841464. I wish to cancel my digial Le Monde Prescription.

    Sincerely

    Ali kasra

    — by ali kasra 3 years ago

  • Hello,
    I would like to request a cancellation of my Le Monde subscription as I only subscribed to get access to a particular article.
    My account email is: jack-darch@redacted
    Many thanks,
    Jack Darch

    — by Jack Darch 3 years ago

  • I would like to cancel my Le Monde subscription as it seems virtually impossible to do on the website

    — by marnie 3 years ago