Published by Leica Geosystems AG

contact Leica Zeno Connect Chat with our AI-based Leica Zeno Connect Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Leica Zeno Connect?



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Why chat with our AI Leica Zeno Connect Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Leica Zeno Connect.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Why is this leica?Does absolutely nothing on android 9.2. Sits on a blank Leica splash screen forever.I connect my Android phone (10) with receiver GG03 but i can't get the coordinatesDear how i get accuracy is 1 cm with GG04PLUS Antenna i got minimum 40 cmWork with GPS Leica Power Antenna GNSS MNA950 GG?Crashing appCorrecting my negative review from 2 years ago.

2. Really waiting for Android 12 support to finally be able to fully utilize our suite of equipment in all our use cases (GS18T, GS16, TS16, CS20).. wish could at least sign up for beta or notice when ETA updates/notice when new version released, without having to keep manually checking.

3. App never sees the GS18T antenna either by initial connect in app or after system pairing....This would be a great app except for the fact it does not support all leica gnss receivers such as the GS16.

4. Edit: since previous review, update released which supports Android 12.. tested again on pixel Pro 6 with no luck.

5. The program works great now.

Steps to Troubleshoot & Fix Leica Zeno Connect Issues

1. Fix Leica Zeno Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Leica Zeno Connect: Restarting the app will resolve most errors.
  2. Update the Leica Zeno Connect App. Here is how:
    1. On Android goto PlayStore » Search for "Leica Zeno Connect" » Open Leica Zeno Connect » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Leica Zeno Connect » click "UPDATE".
  3. Clear Leica Zeno Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from Leica Zeno Connect servers.
    1. On Android, goto Settings » Apps » Select "Leica Zeno Connect" » click Storage » click "Clear Cache".
  4. Check Leica Zeno Connect app permissions. If any of these permissions required to use your device's features are disenabled, Leica Zeno Connect might not work.
  5. Uninstall and reinstall Leica Zeno Connect. If nothing else has worked, completely uninstall Leica Zeno Connect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Leica Zeno Connect not working


2. Fix Leica Zeno Connect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Leica Zeno Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Leica Zeno Connect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Leica Zeno Connect may not be able to connect to the Internet when running in the background.

Reported Issues

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