Published by Raycom Media, Inc on Oct 3, 2024

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KSLA First Alert Weather Customer Insights

1. Thanks to the KSLA First Alert team for a wonderful and informative app to better protect the residents of Shreveport & surrounding areas!This Weather app is simply the BEST! Hands down,you can always count on First Alert Weather to give you accurate information when we have Bad Weather coming! The Weather Alerts are OUTSTANDING! I recommend this App to everyone wanting an accurate Weather information! 🌂☂️☁️🌧️Was 5+ now 2-, I've used this app as my only source for weather and real time weather alerts, loved it, without any problems..until now it can't even find my location and it's useless." We ain't tracking storms.

2. keep up the good work! We've been here now going on 30 years.Well it's fine but when I open it up to watch yall talking about the weather it will not load up that little thing just keeps going round and round and round and it will not load up can yall give me some insight to that problem I've uninstalled it and put it back in and it still has that problemExcellent meteorologists.

3. We live in the North Shreveport/Blanchard area, and we get timely alerts for our area.Love the weather update, don't care much for the new App site set up.

4. I guess I'm in the market for a good weather app...I love being able to see all the weather in one place & so I can easily understand it.

5. I also love the "alerts" that this app sends me when threatening weather is expected.

6. "Nice app, it would be great if you could change the background in the current weather screen.

7. Forget weather alerts... it crashes.

8. I really want my tornado sirens back!I just downloaded the Channel 12 weather app a couple of weeks ago, and it's terrific.

9. Weather App to read The barometer pressure reading.

10. Want to find out what the storm is doing on the radar? It crashes... multiple times... no idea why they messed with a great app, but they broke it.

11. White letters on a white/light blue background can be hard to read.Stopped giving me audible alerts.

Steps to Troubleshoot & Fix KSLA First Alert Weather Issues

1. Fix KSLA First Alert Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KSLA First Alert Weather: Restarting the app will resolve most errors.
  2. Update the KSLA First Alert Weather App. Here is how:
    1. On Android goto PlayStore » Search for "KSLA First Alert Weather" » Open KSLA First Alert Weather » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KSLA First Alert Weather » click "UPDATE".
  3. Clear KSLA First Alert Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from KSLA First Alert Weather servers.
    1. On Android, goto Settings » Apps » Select "KSLA First Alert Weather" » click Storage » click "Clear Cache".
  4. Check KSLA First Alert Weather app permissions. If any of these permissions required to use your device's features are disenabled, KSLA First Alert Weather might not work.
  5. Uninstall and reinstall KSLA First Alert Weather. If nothing else has worked, completely uninstall KSLA First Alert Weather then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KSLA First Alert Weather not working


2. Fix KSLA First Alert Weather Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KSLA First Alert Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KSLA First Alert Weather not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KSLA First Alert Weather may not be able to connect to the Internet when running in the background.

Reported Issues