Published by Raycom Media, Inc on Nov 15, 2023

Report an issue with KOLD First Alert Weather.
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Why should I report an Issue with KOLD First Alert Weather?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Raycom Media, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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KOLD First Alert Weather Customer Insights

1. I use it when I'm planning a trip, traveling and keeping up with the weather where my friends and family live.The pages are slow to load (I can watch 1080p YouTube videos on the same device instantly, for reference), and the widgets suck.

2. This app is focused on local weather which works great for me.Videos come thru with soft volume, almost impossible to hear, video alerts come thru day late, the weather description for each day is not accurate.

3. The background of the daily weather section looks great until you realize the low temps are nearly impossible to see because of their bluish color.

4. Please change the low temp color or the backgroundor give us the ability to in settings.I ditched another "leading" weather app for this one.

5. This app is everything I need, it's focus is WEATHER, as it should be, no unnecessary videos, ads, or editorial opinions.

6. I go to AccuWeather when I want to see radar.Always has deceptive ads around live radar made to look like important news alerts.

7. I'm sticking to just occassionally refreshing the webpage.Great app until this last update the first week of December 2022.

8. The low temperature color on the daily forecast blends into the background, so I can't read it.I have enjoyed this app very much, but now see some issues.

9. You can get info on the weather anywhere in the country.

10. This is my go-to weather app.

11. It won't get my location and defaults to Flagstaff, I live in Tucson.

Steps to Troubleshoot & Fix KOLD First Alert Weather Issues

1. Fix KOLD First Alert Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KOLD First Alert Weather: Restarting the app will resolve most errors.
  2. Update the KOLD First Alert Weather App. Here is how:
    1. On Android goto PlayStore » Search for "KOLD First Alert Weather" » Open KOLD First Alert Weather » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KOLD First Alert Weather » click "UPDATE".
  3. Clear KOLD First Alert Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from KOLD First Alert Weather servers.
    1. On Android, goto Settings » Apps » Select "KOLD First Alert Weather" » click Storage » click "Clear Cache".
  4. Check KOLD First Alert Weather app permissions. If any of these permissions required to use your device's features are disenabled, KOLD First Alert Weather might not work.
  5. Uninstall and reinstall KOLD First Alert Weather. If nothing else has worked, completely uninstall KOLD First Alert Weather then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KOLD First Alert Weather not working


2. Fix KOLD First Alert Weather Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KOLD First Alert Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KOLD First Alert Weather not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KOLD First Alert Weather may not be able to connect to the Internet when running in the background.

Reported Issues