Published by Eastman Kodak Company

Report an issue with Kodak mobile CTP control App.
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Why should I report an Issue with Kodak mobile CTP control App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Eastman Kodak Company to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Kodak mobile CTP control App image 1 contact Kodak mobile CTP control App image 2

About Kodak mobile CTP control App

1. Eliminate waiting, and rise to a new level of productivity. • App shows whether CTP device is running or stopped for any reason, plus detailed information such as current job, jobs in the queue, active plate cassette count, environmental conditions, event history, and more. • Push notifications alert you when a device needs attention. • View details of jobs in the queue, resubmit jobs directly from the app, and lock or unlock the queue. • Available for Android and iOS mobile operating systems. • For KODAK MAGNUS, ACHIEVE, and TRENDSETTER Platesetters.

2. Eastman Kodak Company 343 State Street Rochester, NY 14650 USA +1-866-563-2533 in North America.

3. Flexible and proactive monitoring of your KODAK CTP Devices for more control and maximum uptime.

4. Kodak, Achieve, Magnus, Trendsetter, and the Kodak Logo are trademarks of Kodak.

5. Now you can know immediately when your CTP devices need attention, no matter where you are, and check the status with a quick glance at your mobile phone.

6. Produced using Kodak Technology. ©Kodak, 2017.

7. No more waiting around to load more plates, and no wasted time while the machine sits idle, waiting for you.

8. Subject to technical change without notice.

Kodak mobile CTP control App Customer Insights

1. The worst printer app ive used yet!Make the best out of it 😉Great app, Kodak nailed it!extreamly helpfulБыл бы очень хотела чтобы ты не только вотVery helpful app.

Steps to Troubleshoot & Fix Kodak mobile CTP control App Issues

1. Fix Kodak mobile CTP control App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kodak mobile CTP control App: Restarting the app will resolve most errors.
  2. Update the Kodak mobile CTP control App App. Here is how:
    1. On Android goto PlayStore » Search for "Kodak mobile CTP control App" » Open Kodak mobile CTP control App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kodak mobile CTP control App » click "UPDATE".
  3. Clear Kodak mobile CTP control App app cache: Clearing cached data will force your app to retrieve the latest data directly from Kodak mobile CTP control App servers.
    1. On Android, goto Settings » Apps » Select "Kodak mobile CTP control App" » click Storage » click "Clear Cache".
  4. Check Kodak mobile CTP control App app permissions. If any of these permissions required to use your device's features are disenabled, Kodak mobile CTP control App might not work.
  5. Uninstall and reinstall Kodak mobile CTP control App. If nothing else has worked, completely uninstall Kodak mobile CTP control App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kodak mobile CTP control App not working


2. Fix Kodak mobile CTP control App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kodak mobile CTP control App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kodak mobile CTP control App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kodak mobile CTP control App may not be able to connect to the Internet when running in the background.

Reported Issues