Contact Red Alert Customer Service

Why should I report an Issue with Red Alert: Israel?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kobi Snir to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Red Alert provides real time alerts every time a terrorist fires rockets, mortars or missiles into the State of Israel.

1. I'm wondering if it had to do with the fact that I had conversation in the chat about the threat of Islam which would be very strange considering that is who and what Israel is fighting the war on terror against.This worked great until I Uninstalled (had to make a phone call) and now i have tried redownloading it 3 times and it keeps saying invalid token please re download.

2. Kindly provide to choose a group of cities based on their geographic position, so that we can chose to select specific areas.When I 1st downloaded the app everything worked fine but now even though I have notifications turned on and the sound turned on so that I receive notifications for all areas suddenly a few weeks ago I stopped receiving notifications and no sound went off even though rockets had hit.

3. I had uninstalled it and put it back on my phone, but now when I try to test or change the type of alert sound, I get errors saying "invalid token" or telling me to uninstall and reinstall the app but that doesnt fix the problem.

4. Worked great for days but i might have messed something up lolmYes it shows the alarms but the ads are far too intrusive, difficult, almost impossible to close and prevent getting to the alert information.

5. this app is a cash grab exploiting the current difficult situation.Too many ads pop up: the second I open the app I am greeted with a video I cannot skip, I hear explosion in the distance and want to know how near are the alerts near me so that's I could be prepared.

6. And sometimes when writing a comment I am unable to post it no matter what I do.After installation, all it does, is just display an all white screen, with the message, "Check your internet connection." There is nothing wrong with my internet connection.

7. The only complaint I have is the fact that there are some bugs in the chat: When you send a message with an apostrophe it doesn't get sent, this is an apostrophe: ', when someone sends a message your input, something you were typing gets cleared.. please fix these issues.

8. Can you help?It tells the news about things going on in Israel, specifically worrisome things such as potential attacks.

9. There are 100's of locations to choose from and sometimes very difficult to use the alarm as a warning system because the alarm goes off continuously at times due to unfortunate reasons.

10. If you're trying to watch very-recent and concerning news about Israel, this app will alert you.

11. There's also a built-in radio feature, good if you know Hebrew and probably necessary if you or somebody you know lives in Israel.

1. Fix Red Alert Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Red Alert: Restarting the app will resolve most errors.
2. Update the Red Alert App. Here is how:
   1. On Android goto PlayStore » Search for "Red Alert" » Open Red Alert: Israel » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Red Alert » click "UPDATE".
3. Clear Red Alert: Israel app cache: Clearing cached data will force your app to retrieve the latest data directly from Red Alert servers.
   1. On Android, goto Settings » Apps » Select "Red Alert: Israel" » click Storage » click "Clear Cache".
4. Check Red Alert app permissions. If any of these permissions required to use your device's features are disenabled, Red Alert might not work.
5. Uninstall and reinstall Red Alert. If nothing else has worked, completely uninstall Red Alert then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Red Alert not working

2. Fix Red Alert Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Red Alert be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Red Alert not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Red Alert may not be able to connect to the Internet when running in the background.